Samantha Cardwell

CRM (Dynamics 365) Analyst at East Hampshire District Council
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Contact Information
us****@****om
(386) 825-5501
Location
East Meon, Hampshire, United Kingdom, GB
Languages
  • English -
Skills

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Bio

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Credentials

  • Prince2 practitioner
    AXELOS Global Best Practice
    Mar, 2016
    - Nov, 2024
  • Systmone core TTT
    TTP
    Jun, 2015
    - Nov, 2024

Experience

  • East Hampshire District Council
    • United Kingdom
    • Government Administration
    • 100 - 200 Employee
    • CRM (Dynamics 365) Analyst
      • Jul 2017 - Present

      Working as part of the CRM team. enabling local residents to self-serve wherever possible. Providing end to end processes to report issues, book sessions and make payments facilitated using a Drupal portal. Enabling residents to contact the council in a streamlined approach integrating with back office Dynamics 365. Working with the customer service team to implement a capable solution creating an efficient service.

  • Havant Borough Council
    • United Kingdom
    • Government Administration
    • 1 - 100 Employee
    • Project Officer
      • Oct 2015 - Jul 2017

      Support project managers in corporate programme office.

  • Solent NHS Trust
    • Hospitals and Health Care
    • 700 & Above Employee
    • Clinical records service trainer
      • Jun 2015 - Oct 2015

      Working as part of the Care Record System (CRS) Project Team. Involved in the rollout of a new Clinical Record System. Delivering end user clinical application training during the CRS Programme deployment phase to all applicable Solent NHS Trust staff. Working as part of the training workstream to design SystmOne training courses and materials to ensure that end users are skilled in using the application and in new ways of working prior to the SystmOne go live

  • St Vincent College
    • United Kingdom
    • Education Administration Programs
    • 1 - 100 Employee
    • Mathematics Teacher
      • Aug 2014 - Feb 2015

      Mathematics Teacher

  • Portsmouth College
    • United Kingdom
    • Education Administration Programs
    • 1 - 100 Employee
    • Mathematics Teacher
      • Sep 2010 - Aug 2014

  • Royal Naval Reserves
    • Defense and Space Manufacturing
    • 1 - 100 Employee
    • Shipwreck
      • 1998 - 2014

Education

  • The Open University
    Bachelor’s Degree, Mathematics
    2010 - 2017
  • University of Chichester
    Master’s Degree, PGCE Secondary Education (Mathematics)
    2008 - 2009
  • University of Chichester
    Bachelor’s Degree, Sports Science and Exercise Science
    2002 - 2005
  • France Hill Secondary School
    High School, O'Levels
    1982 - 1987
  • Adult Education
    A Level, D
    -

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