Experience

PrettyLittleThing.com

• United Kingdom
• Retail Apparel and Fashion
• 400 - 500 Employee

• CRM Executive

  • Jun 2023 - Present

• Customer Relationship Management Coordinator

  • Jun 2022 - Jun 2023



FLANNELS

• United Kingdom
• Retail
• 400 - 500 Employee

• Retail Assistant

  • Sep 2021 - Apr 2022

  • Perform excellent levels of customer service • Maintain high level of standards for luxury brand representation • Personal shopping for VIP customers • Handling money and using the till • Achieving sales targets • Keeping up to date with trends and new products • Perform excellent levels of customer service • Maintain high level of standards for luxury brand representation • Personal shopping for VIP customers • Handling money and using the till • Achieving sales targets • Keeping up to date with trends and new products



Boohoo Group PLC

• United Kingdom
• Retail Apparel and Fashion
• 700 & Above Employee

• Customer Marketing Intern

  • Sep 2020 - Dec 2021

  • Build international email campaigns • Working with international teams to overcome language barriers and time differences • Adapting to a fast paced fashion environment and last-minute campaign launches • Meeting revenue goals and targets daily • Reporting on daily, weekly, and monthly figures and revenue • Working through re-branding with different teams • Focus groups to input ideas and creative expertise • Creatively brief international emails including Influencer… Show more • Build international email campaigns • Working with international teams to overcome language barriers and time differences • Adapting to a fast paced fashion environment and last-minute campaign launches • Meeting revenue goals and targets daily • Reporting on daily, weekly, and monthly figures and revenue • Working through re-branding with different teams • Focus groups to input ideas and creative expertise • Creatively brief international emails including Influencer emails, gamifications, promo postcards etc. • Being culturally aware of other countries to keep campaigns and marketing emails relevant and territory specific My internship also gave me the opportunity to have a week long work experience in different teams: Boohoo Influencer Marketing assistant (1 week work Experience) • Contacting influencers/ agencies • Gifting and drafting contracts • Events organisation • Creating ideas for unique events and gifting collaborations • Keeping up to date with all trends and influencer industries to provide insight for the team Boohoo Social Media Assistant (1 week work Experience) • Research projects including competitor analysis’ • Creating and sourcing content for Instagram, Twitter, Facebook and TikTok • Scheduling content across all channels • Staying up to date with pop and fashion culture news • Curating information for Instagram stories to publish such as styling tips, pop culture news, campaign launches etc. • Live tweeting to assist with Love Island brand support • Capturing behind the scenes contents for campaign shoots and events • Pitching ideas to the team for new content and collaborations Show less • Build international email campaigns • Working with international teams to overcome language barriers and time differences • Adapting to a fast paced fashion environment and last-minute campaign launches • Meeting revenue goals and targets daily • Reporting on daily, weekly, and monthly figures and revenue • Working through re-branding with different teams • Focus groups to input ideas and creative expertise • Creatively brief international emails including Influencer… Show more • Build international email campaigns • Working with international teams to overcome language barriers and time differences • Adapting to a fast paced fashion environment and last-minute campaign launches • Meeting revenue goals and targets daily • Reporting on daily, weekly, and monthly figures and revenue • Working through re-branding with different teams • Focus groups to input ideas and creative expertise • Creatively brief international emails including Influencer emails, gamifications, promo postcards etc. • Being culturally aware of other countries to keep campaigns and marketing emails relevant and territory specific My internship also gave me the opportunity to have a week long work experience in different teams: Boohoo Influencer Marketing assistant (1 week work Experience) • Contacting influencers/ agencies • Gifting and drafting contracts • Events organisation • Creating ideas for unique events and gifting collaborations • Keeping up to date with all trends and influencer industries to provide insight for the team Boohoo Social Media Assistant (1 week work Experience) • Research projects including competitor analysis’ • Creating and sourcing content for Instagram, Twitter, Facebook and TikTok • Scheduling content across all channels • Staying up to date with pop and fashion culture news • Curating information for Instagram stories to publish such as styling tips, pop culture news, campaign launches etc. • Live tweeting to assist with Love Island brand support • Capturing behind the scenes contents for campaign shoots and events • Pitching ideas to the team for new content and collaborations Show less



Kurt Geiger

• United Kingdom
• Retail
• 700 & Above Employee

• Brand Ambassador

  • Feb 2017 - Sep 2018

  • Monthly training into fashion trends and selling patterns of consumers • Customer service • Visual Merchandising • Achieving sales targets • Maintain brands reputation • Monthly training into fashion trends and selling patterns of consumers • Customer service • Visual Merchandising • Achieving sales targets • Maintain brands reputation