Executive Assistant at Surmodics, Inc

• Jun 2022 - Present

Administrative Assistant for Product Sales and Marketing Sales & Marketing

• Oct 2007 - Present

-Supports the Sr. Vice President of Test Division, multiple Vice President and Directors in Sales and Marketing. -Supports a large team of Executives through personal document management, daily calendar organization and collateral preparations for meetings. -Coordinates all Sales and Marketing department team meetings, global large team meetings, and trainings by being the main contact from start to finish. -Supplies support to Sales & Marketing’s global team with daily… Show more -Supports the Sr. Vice President of Test Division, multiple Vice President and Directors in Sales and Marketing. -Supports a large team of Executives through personal document management, daily calendar organization and collateral preparations for meetings. -Coordinates all Sales and Marketing department team meetings, global large team meetings, and trainings by being the main contact from start to finish. -Supplies support to Sales & Marketing’s global team with daily requests. -Coordinates all travel from purchasing tickets, planning the itinerary and maintaining a watch on all flight times and changes. -Manages external contracts for the Vice President and keeps track of periodic communication needed for priority contacts. -Developed and maintained reminder systems for upcoming deadlines on incoming requests for monthly and quarterly reporting. -Process travel expense reimbursements for approximately ten individuals monthly. -Distribute company-wide announcements for multiple groups and various topics. -Schedule monthly all employee meetings for more than 900 local employees and 1000 international/home office employees. -Daily meeting support by booked conference rooms and coordinate catering for meetings and employee and/or customer events. -Works with Marketing Communications department to send out bi-weekly newsletters, update product catalog, update and distribute MTS’s yearly calendar and much more. -Processes and tracks department invoices.

Senior Executive Assistant

• Oct 2008 - Jun 2022

Executive Assistant

• Oct 2008 - Present

Office Manager

• Jun 2005 - Oct 2007

- Developed positive customer relationships through friendly greetings and excellent service. - Alerted customers to upcoming sales events and promotions. - Handled all customer relations issues in a gracious manner and in accordance with company policies. - Scheduled all customer inspections and installations for our store. - Maintained records related to sales. - Prepared sales slips and sales contracts. - Completed all point of sale opening and closing procedures, including… Show more - Developed positive customer relationships through friendly greetings and excellent service. - Alerted customers to upcoming sales events and promotions. - Handled all customer relations issues in a gracious manner and in accordance with company policies. - Scheduled all customer inspections and installations for our store. - Maintained records related to sales. - Prepared sales slips and sales contracts. - Completed all point of sale opening and closing procedures, including counting the contents of the cash register. - Organized racks and shelves to maintain the visual appeal of the store. - Priced merchandise and took inventory of supplies. - Cleaned and organized the store, including the checkout desk and displays. Show less - Developed positive customer relationships through friendly greetings and excellent service. - Alerted customers to upcoming sales events and promotions. - Handled all customer relations issues in a gracious manner and in accordance with company policies. - Scheduled all customer inspections and installations for our store. - Maintained records related to sales. - Prepared sales slips and sales contracts. - Completed all point of sale opening and closing procedures, including… Show more - Developed positive customer relationships through friendly greetings and excellent service. - Alerted customers to upcoming sales events and promotions. - Handled all customer relations issues in a gracious manner and in accordance with company policies. - Scheduled all customer inspections and installations for our store. - Maintained records related to sales. - Prepared sales slips and sales contracts. - Completed all point of sale opening and closing procedures, including counting the contents of the cash register. - Organized racks and shelves to maintain the visual appeal of the store. - Priced merchandise and took inventory of supplies. - Cleaned and organized the store, including the checkout desk and displays. Show less

Customer Service Supervisor

• May 2003 - Oct 2005

-Managed staff of 15-30 Cashiers and Customer Service Associates. -Fostered a positive work environment by consistently treating all employees and customers with respect and consideration. -Handled and resolved all customer relations issues in a gracious manner and in accordance with company policies. -Assigned employees to specific duties to best meet the needs of the store. -Trained and developed new associates on POS system and department processes and policies. Completed all… Show more -Managed staff of 15-30 Cashiers and Customer Service Associates. -Fostered a positive work environment by consistently treating all employees and customers with respect and consideration. -Handled and resolved all customer relations issues in a gracious manner and in accordance with company policies. -Assigned employees to specific duties to best meet the needs of the store. -Trained and developed new associates on POS system and department processes and policies. Completed all reports for opening and closing procedures, including counting the contents of the cash register for the entire store. Show less -Managed staff of 15-30 Cashiers and Customer Service Associates. -Fostered a positive work environment by consistently treating all employees and customers with respect and consideration. -Handled and resolved all customer relations issues in a gracious manner and in accordance with company policies. -Assigned employees to specific duties to best meet the needs of the store. -Trained and developed new associates on POS system and department processes and policies. Completed all… Show more -Managed staff of 15-30 Cashiers and Customer Service Associates. -Fostered a positive work environment by consistently treating all employees and customers with respect and consideration. -Handled and resolved all customer relations issues in a gracious manner and in accordance with company policies. -Assigned employees to specific duties to best meet the needs of the store. -Trained and developed new associates on POS system and department processes and policies. Completed all reports for opening and closing procedures, including counting the contents of the cash register for the entire store. Show less