Samantha Badans
Sales Estimator at S&A Stairs- Claim this Profile
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English Full professional proficiency
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Bio
Emma Mayne
Samantha continuously improves the experience a customer has by creating strong relationships through trust and support. She is a team player, always willing to assist others when they require it. Samantha always strives to learn more and upskill in her career.
Liam Callery
Samantha is a passionate and caring person who really puts herself in others shoes. These skills give her a brilliant ability to communicate with customers no matter the circumstances. The feedback from Sam’s customers was always fantastic. In a industry where communication is the key to happy customers Sam really made it look easy. This was an added asset as Sam was an ideal person to help others in this space. Sam is a fast learner with big goals backed by the right attitude and will. Sam would be a great fit in any business dealing with customers, workflows and deadlines. Sam is great in high passed environments and deals with pressure and business/customer needs extremely well.
Emma Mayne
Samantha continuously improves the experience a customer has by creating strong relationships through trust and support. She is a team player, always willing to assist others when they require it. Samantha always strives to learn more and upskill in her career.
Liam Callery
Samantha is a passionate and caring person who really puts herself in others shoes. These skills give her a brilliant ability to communicate with customers no matter the circumstances. The feedback from Sam’s customers was always fantastic. In a industry where communication is the key to happy customers Sam really made it look easy. This was an added asset as Sam was an ideal person to help others in this space. Sam is a fast learner with big goals backed by the right attitude and will. Sam would be a great fit in any business dealing with customers, workflows and deadlines. Sam is great in high passed environments and deals with pressure and business/customer needs extremely well.
Emma Mayne
Samantha continuously improves the experience a customer has by creating strong relationships through trust and support. She is a team player, always willing to assist others when they require it. Samantha always strives to learn more and upskill in her career.
Liam Callery
Samantha is a passionate and caring person who really puts herself in others shoes. These skills give her a brilliant ability to communicate with customers no matter the circumstances. The feedback from Sam’s customers was always fantastic. In a industry where communication is the key to happy customers Sam really made it look easy. This was an added asset as Sam was an ideal person to help others in this space. Sam is a fast learner with big goals backed by the right attitude and will. Sam would be a great fit in any business dealing with customers, workflows and deadlines. Sam is great in high passed environments and deals with pressure and business/customer needs extremely well.
Emma Mayne
Samantha continuously improves the experience a customer has by creating strong relationships through trust and support. She is a team player, always willing to assist others when they require it. Samantha always strives to learn more and upskill in her career.
Liam Callery
Samantha is a passionate and caring person who really puts herself in others shoes. These skills give her a brilliant ability to communicate with customers no matter the circumstances. The feedback from Sam’s customers was always fantastic. In a industry where communication is the key to happy customers Sam really made it look easy. This was an added asset as Sam was an ideal person to help others in this space. Sam is a fast learner with big goals backed by the right attitude and will. Sam would be a great fit in any business dealing with customers, workflows and deadlines. Sam is great in high passed environments and deals with pressure and business/customer needs extremely well.
Experience
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S&A Stairs
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Australia
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Construction
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1 - 100 Employee
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Sales Estimator
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May 2019 - Present
Estimator with Client Relationship Management I am responsible for, but not limited to: - managing customer enquiries to generate sales and achieve maximum profitability - identify new sales opportunities/upgrade designs - conduct company showroom consultation - generate quotations for customers, based on architectural plans. - communicate with customers, production & scheduling teams - assist and/or meet with clients on-site at job location Estimator with Client Relationship Management I am responsible for, but not limited to: - managing customer enquiries to generate sales and achieve maximum profitability - identify new sales opportunities/upgrade designs - conduct company showroom consultation - generate quotations for customers, based on architectural plans. - communicate with customers, production & scheduling teams - assist and/or meet with clients on-site at job location
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Burbank
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Australia
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Construction
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200 - 300 Employee
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New Home Coordinator
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Apr 2018 - May 2019
PRE SITE Managing job files from initial deposit through to settlement Build rapport with clients and set the expectation for their journey Prepare, discuss and conduct building contracts with clients. Schedule Colour & Electrical appointments, assist clients with colour boards and inspriation. Request & complete Heating & Cooling layouts, Energy Rating & Window schedule post Colour & Electrical appointment. Review Develeoer Guildlines and apply for Developer Apprcoal. Review Property Information and note any covenants, planning permits or building requirements. Apply for Soil & Survey testing. Prepare Working Drawings. Request and finalise site costs. Prepare the relevant documents to complete Enginerring - including obtaining Compaction Reports (if available) from Developers. Apply for and obtain Building Permit through appointed Building Surveyor. Submit file to Estimators to conduct filan pre-site documentation check. Complete any RFI's as directed. Raising and issuing Variations. Disucss and mange Finance applications, dealing directly with Brokers and banks. Pre-pare site files to handover to construction. ONSITE Assist building supervisors with documents, submitting plans on their belhalf etc Prompt action to all incoming RFI's from trades, including updating relevant documents and communicating required changes with clients and supervisors Schedule on site meetings with Supervisors and clients Manage construction stages and progress to keep client regulary informed Upload photos, documents and relevant approvals to MyPlace customer portal Issue invoices for relevant building stages follow up with payments passed 7 day period SETTLEMENTS Request all compliance certification from relevant trades Apply for and obtain Occupancy Certificate Issue final invoice to client and broker, ensuring all post contract varitions have been applied Prepare settlement packs, inluding house keys, builders insurance and structual guarantee Conduct Settlements.
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Peninsula Aquatic Recreation Centre (PARC)
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Australia
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Wellness and Fitness Services
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1 - 100 Employee
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Membership Experience Coordinator
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Mar 2014 - Apr 2018
My focus is to ensure I am delivering exceptional service to all members and guests throughout the entire centre. My focus is to ensure I am delivering exceptional service to all members and guests throughout the entire centre.
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Glen Eira City Council
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Australia
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Government Relations
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300 - 400 Employee
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Membership Consultant
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Oct 2014 - Oct 2015
Achieving Team Sales Targets Managing Memberships Self-Generate New Leads Use of Links Setting Clients up with Personal Trainers Administration & Record Keeping Customer Service Membership Sales Assisting our current members with any enquiries Consulting with all customers both by phone and in person Setting appointments & following them up from enquiries to member referrals Achieving Team Sales Targets Managing Memberships Self-Generate New Leads Use of Links Setting Clients up with Personal Trainers Administration & Record Keeping Customer Service Membership Sales Assisting our current members with any enquiries Consulting with all customers both by phone and in person Setting appointments & following them up from enquiries to member referrals
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Genesis Fitness Clubs
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Australia
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Health, Wellness & Fitness
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100 - 200 Employee
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Administrative Assistant
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Jul 2014 - Oct 2014
Working as an Administration Assistant I was the face of Genesis Fitness Club being the first point of call for all members entering and leaving the facility. Greeting all members entering and leaving the facility Answering incoming phone calls Finishing jobs in a set time frame Dealing with membership queries General POS Experience and competent using Club Ware & Debit Success particularly for debt collection and overdue membership accounts Working as an Administration Assistant I was the face of Genesis Fitness Club being the first point of call for all members entering and leaving the facility. Greeting all members entering and leaving the facility Answering incoming phone calls Finishing jobs in a set time frame Dealing with membership queries General POS Experience and competent using Club Ware & Debit Success particularly for debt collection and overdue membership accounts
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YMCA Victoria
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Australia
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Non-profit Organizations
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700 & Above Employee
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Customer Service Officer
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Jul 2010 - Jul 2014
- Provide exceptional & knowledgeable service to customers, both in person and over the telephone - Provide quality customer service to members and guests, as well as the initial support for general enquiries, including new membership enquiries as the first point of contact - Exercise sound cash handling principals and use of Links POS systems - Maintain sound product knowledge across all areas of the centre - Market and promote the centres programs and services to customers - Complete area checklists thoroughly and accurately - Handling complaints and providing the initial assistance - Immediately respond to customers’ needs or concerns to ensure the quality of service exceeds agreed standards
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Community
