Experience

Trocaire College

• United States
• Higher Education
• 100 - 200 Employee

• Advisement Department

  • Aug 2019 - Present

  -Scheduled appointments for four student service advisors while answering phones, taking messages, and directing incoming calls for the entire college advisement department. -Responsible for uploading and scanning documents every semester into Trocaire College systems; ensured documents were digitally stored in the appropriate system location. -Handled all student updates to system using the CAMS system while maintaining discretion when dealing with personal information. -Maintained Excel spreadsheets of student data for over five hundred undergraduate students. -Resolved student questions by guiding them to the proper resources within the college. Show less



Lombardo Funeral Home

• United States
• Individual and Family Services
• 1 - 100 Employee

• Ambassador

  • Jul 2019 - Present

  -Directed families and visitors to the correct Chapel, resolved questions, and restocked supplies while expressing empathy and compassion towards the family and visitors. -Verified accuracy of prayer card information and checked for any errors. -Oversaw that checks and burial permits are kept in a safe and separate place while inspecting print set up for multiple families. -Aligned chairs in straight consecutive rows, helped center caskets, and placed flowers arrangements in the chapel. -Directed families and visitors to the correct Chapel, resolved questions, and restocked supplies while expressing empathy and compassion towards the family and visitors. -Verified accuracy of prayer card information and checked for any errors. -Oversaw that checks and burial permits are kept in a safe and separate place while inspecting print set up for multiple families. -Aligned chairs in straight consecutive rows, helped center caskets, and placed flowers arrangements in the chapel.