Community Engagement Manager

• Jan 2023 - Present

Social Media Assistant

• Jan 2021 - Present

● Schedule, boost and post content for all client brands ● Draft and finalize copy for monthly social media calendars including channel-specific copy for Facebook, Instagram, Instagram Stories, Twitter, and Pinterest ● Provide weekend community management for all Kinship Creative clients, liaising between the consumer and the brand, including collaborating with Kinship team members and internal customer services teams ● Collaborate with Kinship team members to ensure seamless dialogue and tracking of consumer trends and quality issues ● Complete research and development projects in support of agency clients and internal team well-being Show less

Digital Marketing and Communications Coordinator

• Jun 2022 - Dec 2022

● Develop and maintain seven social media channels; respond to comments, questions, and complaints; compile and analyze social media performance metrics and distribute to key department heads; mold approved language banks into compelling content to motivate followers to become supporters. ● Plan and execute digital ad spend on Meta platforms; report ROI and metrics, including engagement rates and ad reach, to various department directors to prove efficacy. ● Steward the SVdP website (Wordpress platform). Manage edits, design, and SEO. ● Create and distribute monthly e-news to 5,000 recipients. ● Manage physical marketing for thirteen retail-thrift locations, including large banners and flags, marketing signage, and informational handouts for patrons. ● Work fluidly with various SVdP teams across Oregon to support key social service programs, retail-thrift locations, special events, and general organizational marketing needs; often requiring last-minute pivots and creative problem-solving. Show less

Board Member

• Aug 2021 - Jun 2022

● Collaborate with Executive Director and Board VP to conceptualize and execute marketing strategy, including management of quarterly newsletter, social media copywriting, and creation of brand standards ● Contribute to organization-wide strategic planning ● Attend monthly board meetings ● Collaborate with Executive Director and Board VP to conceptualize and execute marketing strategy, including management of quarterly newsletter, social media copywriting, and creation of brand standards ● Contribute to organization-wide strategic planning ● Attend monthly board meetings

Marketing Associate

• Nov 2019 - Jun 2022

● Work with the Marketing Director and other communications staff members to develop social media and marketing plans, create and edit the museum's member magazine, and write press and media releases ● Manage the museum's LinkedIn presence ● Research and collaborate with artists and other museum staff to find outreach opportunities for the museum throughout the region ● Marketing database management through Cision ● Work with the Marketing Director and other communications staff members to develop social media and marketing plans, create and edit the museum's member magazine, and write press and media releases ● Manage the museum's LinkedIn presence ● Research and collaborate with artists and other museum staff to find outreach opportunities for the museum throughout the region ● Marketing database management through Cision

Graduate Student

• Sep 2019 - Jun 2022

● Master of Nonprofit Management (Focus in Arts and Cultural Leadership) ● Graduate Certificate in Arts Management ● Significant coursework in Conflict Dispute Resolution, including Basic Mediation Training ● Master of Nonprofit Management (Focus in Arts and Cultural Leadership) ● Graduate Certificate in Arts Management ● Significant coursework in Conflict Dispute Resolution, including Basic Mediation Training

Customer Service Specialist

• Sep 2019 - Jun 2022

● Respond to a variety of questions from the community regarding youth and adult athletic programs, rentals at 3 locations, 43 district parks, and other district offerings ● Provide excellent internal and external customer service and create a positive experience for coworkers and patrons through professional and courteous behavior and effective problem-solving ● Professionally respond to suggestions and concerns from patrons regarding programs, activities, policies, and practices ● Execute and assist in development of district events Show less

Marketing Intern

• Jun 2021 - Aug 2021

● Work with the Marketing, Social Media, and Innovation Labs teams to research, develop, and implement effective and creative museum offerings within the wider Tampa Bay area ● Projects included market research, report creation, strategic plan implementation, and SEO/app streamlining ● Work with the Marketing, Social Media, and Innovation Labs teams to research, develop, and implement effective and creative museum offerings within the wider Tampa Bay area ● Projects included market research, report creation, strategic plan implementation, and SEO/app streamlining

Visitor Experience Employee

• Jun 2019 - Aug 2019

● Greet guests, provide knowledge about the museum, exhibitions, and any special events● Sell and manage memberships● Interact with diverse visitors with hospitality.● Process transactions for daily visitors

Marketing Intern

• Jun 2019 - Aug 2019

● Assist the Marketing Manager and Marketing Director with projects including benchmarking, event canvassing, and event production● Develop marketing plans● Update community calendars● Create exhibition overviews and reflections for various departments● Complete exhibition research

Museum Assistant

• Jan 2019 - Jun 2019

● Greet visitors as they enter the museum and provide comprehensive and friendly direction and information regarding current exhibitions and offerings ● Conduct various office assistant tasks such as reminder phone calls regarding museum trips, sorting mail, filing, and logging of visitation ● Communicate effectively through phone, email, and in-person interaction ● Sell memberships and assist in gift shop sales ● Greet visitors as they enter the museum and provide comprehensive and friendly direction and information regarding current exhibitions and offerings ● Conduct various office assistant tasks such as reminder phone calls regarding museum trips, sorting mail, filing, and logging of visitation ● Communicate effectively through phone, email, and in-person interaction ● Sell memberships and assist in gift shop sales

Marketing and Grant Writing Intern

• Jan 2019 - Jun 2019

● Write press releases and articles for local media outlets regarding museum exhibitions, programs, and events ● Design social media material ● Grant writing under the supervision of the Executive Director ● Assist in the planning and execution of multiple special events, including exhibition openings and space rentals ● Write press releases and articles for local media outlets regarding museum exhibitions, programs, and events ● Design social media material ● Grant writing under the supervision of the Executive Director ● Assist in the planning and execution of multiple special events, including exhibition openings and space rentals

Marketing Intern

• May 2018 - Jul 2018

● Write press releases, blog posts, and long-form articles for publication in the Jacksonville area to promote the museum, its exhibitions, and its mission ● Assist in media planning, track media mentions, and execute special events ● Create materials for the Development department such as yearly Impact Reports to foster relationships with museum donors and members ● Write press releases, blog posts, and long-form articles for publication in the Jacksonville area to promote the museum, its exhibitions, and its mission ● Assist in media planning, track media mentions, and execute special events ● Create materials for the Development department such as yearly Impact Reports to foster relationships with museum donors and members