Experience

M.M.LaFleur

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• • Mar 2023 - Present

• • Apr 2022 - Mar 2023



Rowan

• United States
• Luxury Goods & Jewelry
• 1 - 100 Employee

• • Nov 2021 - Apr 2022

• • Sep 2021 - Nov 2021

• • Apr 2021 - Aug 2021



Anthropologie

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• • Nov 2019 - Jan 2021

  Worked with our Visual Merchandising Manager to combine corporate visual direction with business opportunities and trends to product assortment to create an engaging store experience. Managed product flow processes including shipment receipt, markdowns/transfers, RTVs, annual inventory, and product placement. Led the team to maintain organized and efficient stockrooms and to keep merchandising standards. Prepared weekly and ad-hoc business reports using EDW for our Store, Visual, and District Managers. Tracked merchandising adjustments week over week to see results. Heavily involved in Loss Prevention and employee training to recognize theft to reduce store shrink. Adhered to store’s safety standards; Resolved facilities and IT issues; Upheld all company policies and procedures. Supported the online Customer Service team with live customer chats and emails as well as other Anthropologie locations with eCommerce processes during COVID-19. Supported store manager with administrative tasks. Analyzed weekly payroll, audited employee schedule requests, ordered all store supplies, tracked incoming shipments, managed promotional calendars, and kept all paperwork up to date. Show less

• • Sep 2018 - Nov 2019

  Facilitated product knowledge training across all categories and created selling initiatives to support customer service, increase overall store sales, and educate associates. Grew and developed direct reports. Provided in-the-moment coaching and employee feedback. Delegated tasks and prioritized communication to create a culture of accountability, transparency, and trust. Utilized Key Performance Indicators to set daily team and zoning goals to maximize sales. Reviewed Comp goals to analyze and forecast sales. Involved with holiday hiring, onboarding, and training while creating the weekly schedule for 100+ associates. Show less