Experience

Zevas Communications

• Outsourcing/Offshoring
• 1 - 100 Employee

• Sales Development Representative

  • Jul 2022 - Present

  Identifying potential customers and generating new business opportunities for the company. Managing leads through the sales pipeline by setting appointments, following up on leads, and tracking progress towards meeting sales goals. Engage all sales leads through all forms of communication – phone (inbound and outbound), email and chat using our internal sales tools. Work within Salesforce, Admin Tools and Outreach to maintain strong organization while qualifying and engaging potential clients. Sell select products in a geographical territory and/or assigned accounts. Show less



West Pharmaceutical Services

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Senior Team Lead

  • Dec 2021 - Present

  Essential Duties and Responsibilities: Work effectively with the PGL's to support production requirements throughout the shift. Delegate IMMs to operators, taking into account items such as Demand Requirements, IMM & Tool Availability, Validations & Trials, Operator Availability, Components plus IMM Location. Supports the training of new operators on the shift. Supports the PGL in carrying out Production Operator responsibilities as required. Highlights training needs and requirements to the PGL In conjunction with the PGL, carry out a shift review on all outputs and quality performance. Verify the integrity of labels, for correct part & lot numbers. Perform Line Clearance as per IRL WI 192. Responsible for completion, filing and maintenance of all relevant documentation. Responsible for constantly maintaining EH&S and housekeeping to the highest standards. Responsible for maintaining the ERP system integrity by ensuring transaction accuracy. Understands and safely operates all equipment and/or corrects unsafe work practices. Lead, participate and support the production teams to achieve the manufacturing goals. Performs additional duties at the request of the PGL. Compliance to all site Environmental, Health and Safety requirements training, and regulations. Compliance to all local site company policies, procedures and corporate policies. Perform additional duties at the request of the direct supervisor. Show less



Bershka

• Spain
• Retail Apparel and Fashion
• 700 & Above Employee

• Deputy Manager

  • Jul 2015 - Present

  Stock Management and Sales :Managing daily replenishement and completing orders within a deadline in line with the sales , the needs of the department and the product information provided by the comany.Working on commercial analysis and reacting to information (internal reports, priority areas, trends, competitors, customer profile, product knowledge)Communicating with the General Manager, Product Manager, Brand Manager, HR Manager as when required ( feedback about new lines, product requests, and future arrivals)Delivery and Stock Organization:Managing the complete delivery process and react to unexpected circumstances when appropriate.Allocating new lines in the shop floor and manage replenishment and to brief the team on new lines and locations.Understanding how to use the Stock Management system (Casio) for all product transfers and deliveries and to meet deadlines.Merchandising:Working with the Merchandising team to plan and adapt the store merchandising according to company criteria and sales.Customer ServiceDelivering exceptional customer service by ensuring all team members are fully conversant with the minimums, all current promotional activity and services offered by the company.Solving any customer issues as they arise. To manage conflict and refer to the senior management team when necessary.Store Procedures and Cost Control:Supporting General Manager in completing the security checklist and to ensure that all security procedures are followed in the store.Health and SafetyHR & Team Management Show less

• Head Cashier

  • May 2014 - Jul 2015

  Maintain a positive work environment for all Cashiers.Resolve cash tills at the end of every shift.Generate accurate till reports for each register.Manage and perform all check-out functions on a daily basis.Communicate clearly and openly with customers.Manage the check-out area and ensure each station remains clean and efficiently run.Respond to Cashiers’ requests for price checks and other functions for customer service.Listen to customer complaints and questions and refer them to the assistant manager when required.Ensure all stations have adequate cash and change at all times. Show less

• Sales Assistant

  • Nov 2012 - May 2014

  Assisting customers in order to help them find what they need.Ensuring stock levels are well maintained.Help customers - to maintain a good level of customer service.Providing customers with information on pricing and product availability.Handling customer complaints or handing customers on to management.Knowing what is new and able to merchandise new product.Understanding of Health&Safety at work.



eBay

• United States
• Technology, Information and Internet
• 700 & Above Employee

• E2M Phone Support Teammate

  • Aug 2019 - Jan 2020

  As an E2M Phone Support Teammate, I've handled inbound phone queries and delivered a high level of customer service to our customers who contact us to query restrictions limits on their account and promoting a high standard of seller’s performance and behaviours. I've owed high volume customer contacts to the point of resolution and have helped our customers in the quickest, simplest, easiest way. My journey with eBay have began with a comprehensive training program on ebay products, technology and performance targets. Show less



Credit Union Central of Manitoba

• Canada
• Financial Services
• 1 - 100 Employee

• Administrative Officer

  • 2012 - 2012