Experience

Alpharetta Department of Public Safety

• United States
• Public Safety
• 1 - 100 Employee

• Senior Communications Officer

  • Sep 2016 - Present

  • Certified officer at Tri-ACE accredited agency • Certified through GA P.O.S.T and IAED in EMD. EFD, and EPD •Closely monitors up to 70 first responder personnel at a time • Operates national/state criminal information computer systems to retrieve/update criminal information and motor vehicle/license records; located, run inquiries and enters updates on data such as criminal histories, warrants, drivers license records, stolen property or missing/wanted persons • Utilizes OneSolution CAD system to enter, monitor, and dispatch emergency and non emergency calls Show less



Priority Payment Systems

• United States
• Financial Services
• 1 - 100 Employee

• Implementation Specialist

  • Aug 2011 - Sep 2016

  •Configured point of sale systems for businesses • Built websites and eCommerce systems for merchants • Setup credit card processing devices • Performed quality assurance audits to ensure business were being charged correctly for payment processing fees • Processed changes to existing and newly boarded accounts • Validated addresses for returned statements •Engaged in special projects involving manual updates to front and backend systems •Finalized updates to ensure completion in applicable systems Show less