Experience

Clinica Joelle Egypt

• Egypt
• Hospitals and Health Care

• Customer Service Manager

  • May 2021 - Present

  • Making sure that the staff follows all the rules and standards of the place • Building a friendly relationship with clients. • Making sure that clients are taking their desired services in the desired time and quality. • Handling walk in clients, to make sure they get the service they need. • Handling customer complaints • Ability to deal with staff and staff problems. • Responsible for taking pictures/videos for social media content • Making sure that the staff follows all the rules and standards of the place • Building a friendly relationship with clients. • Making sure that clients are taking their desired services in the desired time and quality. • Handling walk in clients, to make sure they get the service they need. • Handling customer complaints • Ability to deal with staff and staff problems. • Responsible for taking pictures/videos for social media content

• Guest Relations Specialist