Experience

Michigan Health & Hospital Association

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Senior Vice President, Field Engagement

  • Oct 2018 - Present

  Okemos, MI

• Senior Vice President

  • Jul 2001 - Present



Michigan Health & Hospital

• Senior Vice President, Field Engagement

  • Oct 2018 - Present

• Senior Vice President for Patient Safety and Quality

  • Jan 2006 - Present

  For Patient Safety & Quality Primarily responsible for all aspects of quality and patient safety the MHA. Responsible for all activities associated with accreditation, patient safety and quality improvement and clinical policy initiatives for the MHA and MHA Health Foundation. Additionally serve as the executive director for the Keystone Center for Patient Safety & Quality including oversight of state-wide patient safety collaboratives, staffing and management of a $1.5 million… Show more For Patient Safety & Quality Primarily responsible for all aspects of quality and patient safety the MHA. Responsible for all activities associated with accreditation, patient safety and quality improvement and clinical policy initiatives for the MHA and MHA Health Foundation. Additionally serve as the executive director for the Keystone Center for Patient Safety & Quality including oversight of state-wide patient safety collaboratives, staffing and management of a $1.5 million annual budget. Responsible for input into third party payer activities as related to quality and patient safety, including support of Blue Cross Blue Shield of Michigan Pay for Performance activities. Primary staff support for MHA committee on quality and accountability.

• Associate Executive Director

  • May 2005 - May 2006

  Primarily responsible for operations of the Center, including management of budget; hiring and supervision of staff; responding to member inquiries; collaboration with experts regarding the development of initiatives. Additional responsibilities include support to policy staff and monitoring the relevant activities of key organizations such as the Joint Commission on Accreditation of Healthcare Organizations, Centers for Medicare & Medicaid Services and Blue Cross Blue Shield of Michigan.



Lansing Community College

• Higher Education
• 700 & Above Employee

• Adjunct Faculty

  • Jan 1997 - Dec 2021

  Primarily responsible for the instruction of community college students in business careers curriculum, including organizational development, continuous quality improvement and organizational behavior. Additional responsibility includes course design and textbook selection.



Michigan Health & Hospital

• Senior Director, Clinical Performance Measurement

  • Jan 2001 - Jan 2005

  Primarily responsible for all phases of the Core Options project, including management of project budget; hiring and supervision of staff; consultation with programming staff on clinical aspects of software development; recruitment and training of clients; responding to client inquiries and problems; collaboration with experts regarding the development of core measures and other potential clinical indicators; monitoring the relevant activities of key organizations such as the Joint Commission… Show more Primarily responsible for all phases of the Core Options project, including management of project budget; hiring and supervision of staff; consultation with programming staff on clinical aspects of software development; recruitment and training of clients; responding to client inquiries and problems; collaboration with experts regarding the development of core measures and other potential clinical indicators; monitoring the relevant activities of key organizations such as the Joint Commission on Accreditation of Healthcare Organizations, Centers for Medicare & Medicaid Services and Blue Cross Blue Shield of Michigan. Assist in clinical data activities for other projects within MHA, including the Keystone Center for Quality and Patient Safety. Show less



McLaren Greater Lansing

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• Director Quality Improvement and Pastoral Care

  • Jan 1998 - Jul 2001

  Primarily responsible for the development, implementation and maintenance of a comprehensive quality improvement program for the healthcare system. Additionally responsible for assuring ongoing compliance with accreditation standards, monitoring and reporting on quality activities to the governing body and developing and implementing the department budget. Leadership responsibility for Non-denominational Pastoral Care Service and maintaining an ongoing customer service program, which includes… Show more Primarily responsible for the development, implementation and maintenance of a comprehensive quality improvement program for the healthcare system. Additionally responsible for assuring ongoing compliance with accreditation standards, monitoring and reporting on quality activities to the governing body and developing and implementing the department budget. Leadership responsibility for Non-denominational Pastoral Care Service and maintaining an ongoing customer service program, which includes monitoring of customer satisfaction. Responsible for development of corporate patient safety dashboard

• Performance Improvement Consultant

  • Jan 1994 - Jan 1998

  Facilitate quality/process improvement activities in all areas of the healthcare system. Provide Team Leader/Facilitator training and just-in-time training for quality improvement tools. Additional responsibilities include monitoring of key quality indicators, data collection and analysis and support of medical staff in quality improvement and peer review activities.

• Laboratory Supervisor

  • Jan 1991 - Jan 1994

  Responsible for laboratory operations from 3:00 p.m. to 11:00 p.m. Direct supervision of technical and non-technical personnel. Additionally responsible for staff scheduling, and policy development and initiation.

• Medical Technologist

  • Jan 1986 - Jan 1991

  Performed chemical analysis of patient specimens, instrument maintenance, and quality control monitoring as well as general inventory control for chemistry department. Additional responsibility included clinical instruction of Medical Technology interns during their chemistry rotation.