Experience

Alliance Healthcare in the UK

• United Kingdom
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Head Of Communications

  • Jun 2022 - Present

• Head of Communications and Marketing (Acting)

  • Jun 2020 - Jun 2022

  Key responsibility: Reporting directly to Managing Director, representing Marketing and Communications at ELT level (attending weekly ELT meetings), and leading a team of seven MarComms professionals to deliver engaging and value adding marketing and communication materials across eleven UK brands, reaching over 17,500 customers and 5,500 colleagues. - Media relations, creating PR opportunities for the business, maintaining market leading coverage across trade media. - Leading monthly virtual events during the COVID-19 pandemic, including end of FY highlights.- Creating thought leadership materials published across UK trade media. - Developing sales materials, sponsorship activities across trade media, - Effective budget management- Crisis management and BCP support- Leading key commercial projects with bespoke marketing and communication collateral, including: creative toolkits, multimedia packages and advertorial content.CSR responsibilities: - Lead and Chair of CSR Steering Group, working with the leadership team to drive the CSR agenda- Setting and achieving meaningful targets to drive colleague engagement delight customers and reflect the company as a market leader in CSR.

• Senior Communications and Marketing Manager

  • Jun 2019 - Jun 2020

  Developing marketing collateral for digital innovations and registration of over 17, 500 customer to the Company Customer Portal. Awarded WBA Marketing Product of the Year.SR Lead (4 years) and CSR Champion (6 years). Awarded WBA CSR Champion 2018-19. Collating and submitting all UK CSR data and stories for WBA CSR Report. Producing CSR press releases, news stories, multimedia and my own professional opinion piece for leading trade press publication (P3 magazine) – titled “Charity at home: good for business?” Developing CSR responses via Ecovadis to secure pass rate for important client tenders. Developing effective CSR communications that enhance the company brand and deliver meaningful engagement for internal audience.Developed and implemented company fundraising strategy, organising large company events with external sponsorship opportunities.. Identifying and establishing a new charity partnership (Vitamin Angels) – and pilot for the entire wholesale group – delivering c.£60,000 in the first year of the partnership. Identifying strategic charity partnering opportunities with other UK brands. Expanding existing in-kind partnership:s to raise profile of UK brands to audience, and build CSR credentials, including support for Public Health EnglandIdentifying planet saving opportunities for the business and colleagues, working alongside HSE Team, leasing with suppliers to ensure data is credible and available. Developing companies plastic strategy, employee behaviour change programme (reduce reuse recycle). Research into company ISO14001 accreditation.Working alongside HR to form Equality and Wellbeing Committee to influence positive changes in the workplace, to tackle any inequalities and create a diverse culture for all employees to reach their potential. Created companies Gender Pay Gap Report (2017 and 2018). Monitoring H&S targets. Supporting the business with Investors in People Award.

• External Communications and CSR Manager

  • Feb 2018 - May 2019

• Senior PR and CSR Executive

  • Apr 2017 - Feb 2018

  Lead for CSR Steering Group, working with exec and leadership team members to set and implement CSR Strategy. Providing CSR data and engaging stories for group CSR report. Creating and developing new local CSR initiatives, identifying people-led stories that demonstrate the positive impact of the companies CSR activities, with effective communications that enhance the company brand. Implementing approved employee engagement opportunities through fundraising and volunteering programmes. Smashing fundraising target (£800K in five years, previously just £30K for one year) with calendar year strategy for employee fundraising initiatives, high-end auctions, and sports championship with sponsorship strategy for a pan-European charity. At national level, project lead for £10K fundraising 40 hour driving challenge across the UK, filming the event and writing updates for internal audience along the way. Creating fun and engaging CSR campaigns to bring energy and waste reduction savings through employee behaviour change campaigns. Research into company ISO14001 accreditation.Generating regular press release and news stories to enhance the company brand, and maintain position as market leader. Developed and started to implement company first social media strategy for new company Facebook account, to enhance company brand and open new communication and engagement tools with stakeholders. Crisis communications co-lead for service issues from the business, with significant impact to customer service. Instigating and leading the calls to ensure effective customer-facing messaging is provided to the business. Regular PR responsibilities and reporting for the business. Supporting marketing team with aligned PR and marketing activities. Supporting major change programme across operations with writing of external communication and managed PR approach. Restructure of the team saw me as direct report to Head of Communications and Marketing, and Line Manager for team intern.

• PR and CSR Executive

  • Oct 2015 - Apr 2017

  Reporting to PR Manager, Line manager for CSR intern. Supporting major restructure operation programme in addition to regular PR and CSR activities. Awarded Walgreens Boots Alliance CSR Champion for charity partnership and fundraising activities 2016. Media reporting, collating and organising press clippings. Organised media visits with pharmacy trade press and Managing Director and local business Service Centre tour. Organised employee and business required photoshoot, organised video production for two corporate videos, from storyboard and 5 day shoot, to editing, sign off and publishing. Supported thought leadership piece for Managing Director in industry publication and solely responsible for Olympic gold medallist PR opportunity with pharmaceutical service.

• Internal Communications and CSR Manager (Interim),

  • Oct 2014 - Sep 2015

  Managed all internal communication print, digital and quarterly briefing channels, with regular news stories for the audience of 5,500 employees. Managed company wide employee reward and recognition scheme, employee forum for Head Office, Chairman for Sports and Social Club, and regular CSR initiatives. Started framework for new intranet, organising stakeholder feedback sessions and workshops. Supported development of communication material from print to online. Organising network of employee communication champions to source company news and employee stories. Presented new internal communications and CSR strategy to exec and leadership teams.

• Internal Communications and CSR Officer

  • Sep 2012 - Sep 2014

  Supported multiple internal campaigns, IT survey and user guides, employee engagement survey, supported facilities team with building maintenance communications. Raising the profile of CSR across the company and at exec level, designed and implemented new CSR newsletter. Developed new internal charity re-brand of unknown pan-European charity to help resonate with employees, removing scientific references and using real-life case studies.



EY

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Corporate Responsibility (CR) and Diversity & Inclusiveness (D&I) – Assistant

  • Feb 2012 - Sep 2012

  Responsibilities: Producing key reporting material to underpin the firms People Strategy. Managing the offshore reporting team relationship. Understanding senior management / steering group demands and generating adhoc reporting material to guide change management. Supporting the intranet (CHS) site update.D&I - creating the first D&I report for EMEIA FSO, understanding the complexity of our business and stakeholder demands. Supporting the analysis of data and working with the recruitment team, D&I Champions to support the firms People Strategy. Contact point for all D&I reporting requests.CR – working with the team to produce the first Sustainability Report for EMEIA FSO, quarterly scorecards and other reporting metrics. Supporting the project manager for the first Sustainability Day (a day dedicated for volunteering across EMEIA), I held responsibility for our largest offices in UK and Ireland (over 3,000 employees). Involvement in other CR projects – Intrapreneur project, supporting the “Dragons Den” initiative (working with local charities and our talented client facing employees to help improve the employability of disadvantaged school leavers), leading the Air Travel Campaign (to reduce our CO2 footprint).Skills gained: Improved experience in working alongside and managing an offshore team. Excel and PowerPoint skills developed. Attention to detail for all reporting. Full exposure across the firm, working with all service line leaders, graduates- partners, excellent written and verbal communication skills, adhering to the corporate global guidelines (writing style), community engagement exposure, representing the team at networking events, client engagement skills, working alongside third party supplies (design team for CR report). Experience of change management projects in a large corporation. International exposure to working styles across EMEIA.



Just Screening Inc.

• Just Screening Inc.

  • Sep 2011 - Dec 2011

  Just Screening Inc. is an international ESG ethical investment firm working alongside Reputation Risk Ltd, providing data for investors through negative screening, based in the Philippines. Core screening issues include: nuclear involvement, armaments, tobacco, alcohol, and environmental management. Responsibilities: Project Management (PM) of the ASX300 project, compiling data and reports for our clients, writing definition documents, supporting the sales team with the press release. Within four weeks I was promoted to Environmental Management issue owner and PM, responsible for all research associated with environmental violation and communications with external clients. Community engagement - Boracay Green Team, supporting the management of our Boracay Press website and newsletter, head editor of sustainability columns within the website, promoting the arts and culture on the island, teaching the island children about the importance of waste management and sustainability and much more.Skills gained: Working with a diverse international team and adapting to different working techniques. Monitoring newsfeed, analyzing data and improving research skills, through using advanced Google searches, web data extraction techniques, and monitoring the Rep Risk database. Generating reports for the financial market required crucial attention to detail.



Project People Ltd

• Ericsson Graduate Scheme Coordinator and Recruitment Consultant

  • Oct 2010 - Aug 2011

  My role as a recent graduate required me to generate new recruitment opportunities and developed strong relationships with target universities. Improving Public Relations of the Ericsson brand, particularly with business partners and target universities. Event organizing, attending and running the Ericsson stand at careers fair nationwide. Recruitment skills from pre-screening to assessment centre stage. My role as a recent graduate required me to generate new recruitment opportunities and developed strong relationships with target universities. Improving Public Relations of the Ericsson brand, particularly with business partners and target universities. Event organizing, attending and running the Ericsson stand at careers fair nationwide. Recruitment skills from pre-screening to assessment centre stage.



John Lewis Partnership - Waitrose

• P/T Food Service - Sales Assistant (Supervisor)

  • Apr 2003 - Sep 2010



Business in the Community

• United Kingdom
• Non-profit Organizations
• 300 - 400 Employee

• CR Index Reviewer (Deep Diver)

  • Dec 2009 - Apr 2010

  A 5 month internship with BitC, an independent business led charity whose purpose is to inspire, engage, support and challenge companies, to continually improve the impact they have on society.Responsibilities: Reviewing and assessing the CR Index (2009) entrants and company benchmarking. Analysing results for trend analysis, best practice to be published in the (June 2010) Financial Times. Presenting findings to senior management and working alongside researchers and account managers.Skills Gained: Excellent team working skills and flexibility to carry out a number of roles during a very busy period. Research, presentation and communication skills were vital for this role and I learnt the importance of leadership and advocacy with regards CSR. I also helped provide the information for the ‘Responsible Business – Financial Times’ 2010 article during the research and trend analysis process of this internship. I learnt the importance of respect and professionalism by adapting my approach and behaviour around different members of the organisation. Perseverance especially as this was a voluntary position whereby I exceeded my own expectations and achieved rewarding recognition and experience for it.



Yell Group Plc

• Corporate Responsibility Assistant

  • Jun 2008 - Aug 2008

  Working within the CSR department I assisted with the delivery of the 07/08 CSR report, leasing with senior management (Environment Director, CSR manager) to reduce the impacts of our products to the environment and continue with our recognition in the Sustainability FTSE4Good Index.Responsibilities: Communicating CSR strategy to third party stakeholders and internal parties. Representing the CR team at business/charity events, assisting with the development of the CR strategy and CR report 07/08. Planning and executing Public Relations initiatives with local businesses, schools and local community to improve CSR image. Benchmarking and procurement of CSR report with competitors and the sustainability of products at Yell. Working with external suppliers and potential investors to increase the investment of crucial CR initiatives. Presenting the benefits of CR to employees within the organization. Managing and organizing key products within Yell's CSR strategy.

• Infrastructure Coordinator

  • Jun 2007 - Jun 2008

  A 14 month internship in part fulfillment of BSc Hons Degree with the FTSE250 Plc, trading in the media sector under Yellow Pages, Yell.com and 118 24 7. Responsibilities: The role required strong communication skills between all members in the IT department, reporting to senior management, ensuring KPI's, team reports and resource planning commitments were met and recorded correctly. Communicating in such a large team was a very challenging but rewarding role.Skills: Improved written and verbal communication skills, excellent confidence in working with senior management. Representing team and management at departmental meetings. Planning diaries, maintaining reports, creating and recording agendas and minutes, self motivation.