Sam Sweeney
Academic Advisor at Oakton Community College- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Matt Metropulos, MBA
Sam is a true team leader that goes above and beyond. He is always looking to lend a helping hand. I’ve known Sam to be meticulous in every task. He has strong customer service skills and is able to start a conversation at ease with anyone.
Matt Metropulos, MBA
Sam is a true team leader that goes above and beyond. He is always looking to lend a helping hand. I’ve known Sam to be meticulous in every task. He has strong customer service skills and is able to start a conversation at ease with anyone.
Matt Metropulos, MBA
Sam is a true team leader that goes above and beyond. He is always looking to lend a helping hand. I’ve known Sam to be meticulous in every task. He has strong customer service skills and is able to start a conversation at ease with anyone.
Matt Metropulos, MBA
Sam is a true team leader that goes above and beyond. He is always looking to lend a helping hand. I’ve known Sam to be meticulous in every task. He has strong customer service skills and is able to start a conversation at ease with anyone.
Credentials
-
Creating Great First Impressions
LinkedIn -
The Six Morning Habits of High Performers
LinkedIn
Experience
-
Oakton College
-
United States
-
Higher Education
-
500 - 600 Employee
-
Academic Advisor
-
Apr 2022 - Present
Academic advisor of postsecondary education. Oakton Community College hosts two suburban Chicagoland on-campus locations within both Des Plaines, IL (Main Campus) and Skokie, IL. The college has served and supported students of numerous north shore communities and townships since its establishment in 1969. Currently, Oakton has an enlisted school population total of 46,000 credit or non-credit students. Academic advisor of postsecondary education. Oakton Community College hosts two suburban Chicagoland on-campus locations within both Des Plaines, IL (Main Campus) and Skokie, IL. The college has served and supported students of numerous north shore communities and townships since its establishment in 1969. Currently, Oakton has an enlisted school population total of 46,000 credit or non-credit students.
-
-
-
The Racket Club of Crystal Lake Park District
-
Algonquin, Illinois, United States
-
Tennis Teaching Professional
-
Jun 2004 - Present
• Work with teams of colleagues to assess membership needs to provide the most positive customer experience possible • Design and implement individualized plans to support and facilitate interest, sales growth, and performance to all clientele • Recognize and resolve membership concerns efficiently using proactive and preventative conflict resolution skills • Work with teams of colleagues to assess membership needs to provide the most positive customer experience possible • Design and implement individualized plans to support and facilitate interest, sales growth, and performance to all clientele • Recognize and resolve membership concerns efficiently using proactive and preventative conflict resolution skills
-
-
-
Perdoceo Education Corporation
-
United States
-
Higher Education
-
200 - 300 Employee
-
Senior Academic Advisor
-
Oct 2019 - Jul 2021
• American Intercontinental University - Academic Advisor - Tier II• Met & exceeded quarterly retention goals establishing and maintaining relationships and supporting student needs• Followed dedicated outreach & prioritized need based calls using Customer Relationship Management (CRM)• Analyzed data to identify strengths and areas of opportunity and generated action plans for retention and growth• Over 18-month trial of action plan implementation yielded increased clientele retention by 30% with productivity climax Show less
-
-
Academic Advisor
-
Oct 2019 - Jul 2021
• American Intercontinental University - Academic Advisor - Tier I• Helped students navigate and overcome personal and professional challenges from school entry through graduation• Fielded incoming calls to support student needs in real time and provided appropriate referrals as warranted• Consulted and collaborated with administration to enhance relationships and maximize productivity for all stakeholders
-
-
Education
-
North Central College
Class of 2011 - Bachelor of Arts - (B.A.), Biology -
National Louis University
Class of 2019 - Master of Science (M.S.), Counseling : Academic Concentration -
Prairie Ridge High School
Class of 2006 - High School Diploma (H.S.D.), Secondary Education Curriculum
Community
