Experience

The Activation Group

• Singapore
• Advertising Services
• 1 - 100 Employee

• Account Executive

  • Apr 2015 - Present

  Managed the whole recruitment and deployment process of consumer insight such as assignment, briefing, deployment and payroll management Managed the whole recruitment and deployment process of consumer insight such as assignment, briefing, deployment and payroll management



Albatross Global Solutions

• Singapore

• Operations Executive

  • May 2013 - Apr 2015

  • Expanded shopper database by successfully recruiting new shoppers from Facebook and job site advertisements • Administered at least 200 surveys per month for Singapore, Vietnam and Indonesia markets • Managed the whole recruitment and deployment process of mystery shoppers such as assignment, briefing, deployment and payroll management • Expanded shopper database by successfully recruiting new shoppers from Facebook and job site advertisements • Administered at least 200 surveys per month for Singapore, Vietnam and Indonesia markets • Managed the whole recruitment and deployment process of mystery shoppers such as assignment, briefing, deployment and payroll management



Mount Faber Leisure Group

• Singapore

• Food & Beverage & Event Executive

  • Nov 2011 - Apr 2013

  • Managed and maintained overall Sky Dining's operational integrity, which includes weekly staffing, daily reservation, online menu, customer service, supply procurement and events management • Managed and maintained overall Sky Dining's operational integrity, which includes weekly staffing, daily reservation, online menu, customer service, supply procurement and events management



Teledirect Telecommerce Sdn Bhd

• Singapore

• Customer Service Representative

  • Aug 2009 - Apr 2011

  • In-charge of resolving flights and rewards programme concerns of Singapore Airline's customers • In-charge of resolving flights and rewards programme concerns of Singapore Airline's customers



Miramar Hotel

• Singapore

• Management Trainee in Food and Beverage Department

  • Jan 2009 - Jun 2009

  • Supervised all operational aspects of Fern Tree Café and Brass Rail Lounge's such as staffing, daily reservation, menu and customer service • Supervised all operational aspects of Fern Tree Café and Brass Rail Lounge's such as staffing, daily reservation, menu and customer service