IT Specialist

• Oct 2022 - Present

Information Management Officer

• Oct 2021 - Oct 2022

Technical Support Analyst

• Apr 2021 - Mar 2022

Information Management Officer - USACC Information Management Officer - USACC

Subject Matter Expert

• Dec 2020 - Apr 2021

Tier 2 IT Service Desk support Tier 2 IT Service Desk support

Shift Trainer/Lead Operator

• Jan 2011 - Dec 2020

Led and directed workflow for a production team of 15 personnel working to efficiently process barrel staves and heads at Brown Forman’s bourbon barrel production facility. Created and maintained technical documents relating to training, safety, and operations. Assisted in the launch and successful operation of an automated production system consisting of several Programmable Logic Controllers (PLCs) in a Supervisory Control and Data Acquisition (SCADA) control system valued at $60M • Troubleshot, analyzed, and resolved issues with equipment and systems including conveyance and material handling systems, automated saws and planers, PLCs and Human/Machine Interfaces (HMIs) • Drove a 360% increase in total parts produced over an 18-month time frame through the introduction of autonomous maintenance, staffing optimization, and other continuous improvement efforts Established a competent team with efficient response times through coaching, implementing a staffing rotation, and teaching practical operator skills. • Authored technical training documents such as Standard Operating Procedures (SOPs) and One Point Lessons (OPLs) • Generated a sustainable production environment by means of structured training and downtime tracking programs Identified and reduced risk hazards associated with daily tasks by creating job risk assessments (JRAs) and training employees on the impact and probability of such hazards occurring • Performed monthly House Keeping and Sanitation (HK&S) audits as well as Machine Guarding Inspections Responsible for preparing and loading $260,000 worth of merchandise daily. Transporting Class A shipping containers throughout company property and staging loaded trailers for carrier pickup. • Operated powered industrial equipment for 9 years with zero incidents or damaged goods • Maintained equipment inspection logs and daily trailer inventories Show less

Shop Administrator

• Jan 2005 - Oct 2007

Performed administrative duties related to the truck shop including generating daily reports, scheduling maintenance, and parts room inventory control. Coordinated truck maintenance with dispatchers across two separate shifts to ensure maximum equipment availability. • Responsible for receiving, processing, and completing work orders on all equipment and buildings. • Managed vendor accounts and contractors working on site • Performed preventative maintenance and DOT inspections on all trucks and trailers Show less