Sam Roberts

Technical Presales Consultant at Evoke Creative
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Location
UK

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Experience

    • Australia
    • Events Services
    • 1 - 100 Employee
    • Technical Presales Consultant
      • Apr 2022 - Present

      Primarily working on developing, demonstrating and integrating a brand new POS system for a well known chain restaurant in the UK. Working closely with the companies key stakeholders to tailor the system to their needs and demonstrating for sign off. Also providing training on the new system and monitoring the current sites for failures and to ensure best practices are being followed by in store teams. Primarily working on developing, demonstrating and integrating a brand new POS system for a well known chain restaurant in the UK. Working closely with the companies key stakeholders to tailor the system to their needs and demonstrating for sign off. Also providing training on the new system and monitoring the current sites for failures and to ensure best practices are being followed by in store teams.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Customer Engineer
      • Feb 2020 - Apr 2022

      Required to perform work on products and services, Make repairs on equipment such as PCs, workstations and peripherals, printers, front-end POS systems and kiosks. Responsible for ownership of customer problems or incidents until the situation has been resolved to the customers satisfaction and or in compliance with agreed upon Service Level Agreements. Assisted retail, hospitality and network customers. Required to perform work on products and services, Make repairs on equipment such as PCs, workstations and peripherals, printers, front-end POS systems and kiosks. Responsible for ownership of customer problems or incidents until the situation has been resolved to the customers satisfaction and or in compliance with agreed upon Service Level Agreements. Assisted retail, hospitality and network customers.

    • Malta
    • Banking
    • Team Leader
      • Apr 2018 - Jan 2020
    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Checkout Supervisor
      • Sep 2015 - Oct 2018
    • United Kingdom
    • Medical Practices
    • 1 - 100 Employee
    • Volunteer Staff
      • May 2013 - Jun 2017
    • United Kingdom
    • Law Enforcement
    • 700 & Above Employee
    • Cadet
      • Jun 2012 - Jul 2014

Education

  • Liverpool John Moores University
    Diploma Of Higher Education, Computer Software Engineering
    2014 - 2018
  • Liverpool Blue Coat School
    GCSE & A-Levels
    2005 - 2014

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