Experience

Los Alamos Medical Center

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Patient Access Representative

  • Jun 2023 - Present

  Los Alamos, New Mexico, United States



RECREATIONAL EQUIPMENT INC (A COOPERATIVE)

• United States
• Retail
• 1 - 100 Employee

• Retail Sales Specialist

  • Jan 2023 - Present

  Santa Fe, New Mexico, United States -Handled in-store purchase payment processing with cash and credit cards. -Displayed merchandise by arranging in appealing ways to boost sales. -Helped customers complete purchases, locate items, and join reward programs. -Greeted all customers cheerfully and asked open-ended questions to ascertain needs. -Greeted customers and helped with product questions, selections, and purchases. -Refunded payments for returned items, processed exchanges, and offered… Show more -Handled in-store purchase payment processing with cash and credit cards. -Displayed merchandise by arranging in appealing ways to boost sales. -Helped customers complete purchases, locate items, and join reward programs. -Greeted all customers cheerfully and asked open-ended questions to ascertain needs. -Greeted customers and helped with product questions, selections, and purchases. -Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction. Show less



IAFF Local 4366 - Santa Fe County Firefighters Association

• United States
• Public Safety

• Volunteer Firefighter/EMT

  • Jun 2012 - Present

  Santa Fe, New Mexico Area -Restocked the ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory. -Conducted equipment and vehicle checks to maintain continuous and safe operation. -Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services. -Effectively supported fire suppression by setting up and maintaining water supply lines. -Provided station tours, pre-incident surveys, and… Show more -Restocked the ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory. -Conducted equipment and vehicle checks to maintain continuous and safe operation. -Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services. -Effectively supported fire suppression by setting up and maintaining water supply lines. -Provided station tours, pre-incident surveys, and installed smoke detectors to provide fire education to the public. -Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision making in emergency situations. -Accurately completed written and verbal reports on patient care to hospital emergency departments. -Administered first aid and medical treatment to those injured during fires and car accidents. -Cleaned and performed general maintenance of fire equipment and fire stations. -Inspected all equipment following each fire call to ascertain the effective functionality of hoses, breathing masks, and fire tools. -Educated public and community members on fire safety and prevention methods to provide life-saving techniques. -Participated in fire and EMS training exercises and in-class training to improve fire and EMS knowledge. -Performed variety of fire suppression activities at fire scenes, including laying and connecting hose, holding nozzles and directing water streams, raising and climbing ladders and using pike poles, smoke ejectors, and forcible entry tools. -Communicated with patients about pain, comfort and needs during transportation and preliminary medical care. -Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives, and provide medical care. -Santa Fe County Fire requires that volunteers run 15% of calls per year based on the annual call volume rate in each district in order to maintain active volunteer status. Show less



Presbyterian Healthcare Services

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Unit Secretary/Nurse Tech

  • Jan 2021 - Jul 2022

  Santa Fe, New Mexico, United States -Hours per week: 12 to 24 -Works in the progressive care unit. -Maintain current and accurate medical records for patients. -Maintain rapport with all unit staff, including physicians, nurses, and other healthcare personnel. -Courteously greets and directs customers. Promotes/facilitates accurate and timely unit communication. Keeps locator boards current. -Maintains correct census and bed status report. Assembles patients' charts and organizes them daily by… Show more -Hours per week: 12 to 24 -Works in the progressive care unit. -Maintain current and accurate medical records for patients. -Maintain rapport with all unit staff, including physicians, nurses, and other healthcare personnel. -Courteously greets and directs customers. Promotes/facilitates accurate and timely unit communication. Keeps locator boards current. -Maintains correct census and bed status report. Assembles patients' charts and organizes them daily by filing pertinent reports and adding blank forms as needed. -Maintains and accounts for office supplies for the unit. Assists in maintaining nursing units' cleanliness and orderliness. -Monitors, collects, and records information in the patient record. Collects and records vital signs, weights, and other patient data. -Participates in the nutritional well-being of patients through tray delivery, assistance with patient set-up, and feeding. Accurately records input and output. -Assists with activities of daily living such as personal hygiene (shaving, mouth care, foot care, pericare, and bathing), positioning, and ambulation. -Communicate information pertinent to the end-of-shift summation before leaving the unit. -Assists nurses and physicians. -Assist with applying and removing restraints under the direction of an RN. -Applies oxygen delivery devices as ordered without altering settings or determining rates. Assists patients with portable or wall oxygen, and assures proper storage of E cylinders. -Delivers specimens to Laboratory, Microbiology, and Pathology. Transports x-rays, blood products, and equipment. -Provides prescribed medical treatment and personal care services to ill and injured patients. -Provide quality nursing care to a variety of patients whose ages may range from 17 years to 100+ years. -Performs other functions as required. -Works 12 hour shifts. -Cares for anywhere between 1 and 28 patients per shift. Show less



Reel Health

• United States
• Entertainment Providers
• 1 - 100 Employee

• Health And Safety Officer

  • Oct 2020 - Jan 2021

  New Mexico, United States -Hours per week: 30 -Collected samples of materials and coordinated testing for hazardous conditions. -Developed recommendations to reduce hazards by improving gear, behaviors, and procedures. -Created safe work environment by complying with safety, health and security requirements. -Must have strong communication and customer service skills. -Strong technology skills (navigate a cell phone, tablet, and applications) Implement Reel Health COVID-19… Show more -Hours per week: 30 -Collected samples of materials and coordinated testing for hazardous conditions. -Developed recommendations to reduce hazards by improving gear, behaviors, and procedures. -Created safe work environment by complying with safety, health and security requirements. -Must have strong communication and customer service skills. -Strong technology skills (navigate a cell phone, tablet, and applications) Implement Reel Health COVID-19 information and safety protocols. -Maintained excellent attendance record, consistently arriving to work on time. -Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion. -Recommended safety measures to help protect workers from potentially hazardous work methods, processes, and materials. -Conduct weekly Covid testing for set and studio crew members. -Conduct Covid testing three or more times per week for actors. -Conduct daily Covid assessment and temperature check for every person coming onto the studio lot. -Ensure every one coming onto the studio lot is given a colored band after passing assessment and temperature check. -Ensure everyone entering the studio lot is wearing the proper PPE. Show less



Rocky Mountain EMS

• Medical Practices

• Emergency Medical Technician

  • Jul 2020 - Sep 2020

  Santa Fe, New Mexico, United States -Hours per week: 36 -Maintains confidentiality of all healthcare information. -Evaluate patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines. -Communicate with patients about pain, comfort, and needs during transportation and preliminary medical care. -Responsible for effective communication between patients, families, and healthcare team members. -Restock ambulance with proper equipment such as vents,… Show more -Hours per week: 36 -Maintains confidentiality of all healthcare information. -Evaluate patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines. -Communicate with patients about pain, comfort, and needs during transportation and preliminary medical care. -Responsible for effective communication between patients, families, and healthcare team members. -Restock ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory. -Work primarily doing interfacility transports but will also transport patients home. -Cleans, inspects, and vacuums the ambulance cab area, including the dash, console, floor, walls, and under the seats. Cleans, disinfects and inspects the patient compartment area including the supply shelves and compartments as needed in accordance with the unit cleaning schedule or as required though usage. -Washed, cleans, and vacuums company vehicles as needed. -Reports any new damage or other problems, including potential safety hazards noted upon inspection to the Supervisor or their designee. -May check and verify appropriate fluid levels of vehicles during daily cleaning and inspections. -Cleans and inspects the emergency warning lights and siren horns, turn signals, engine belts, tires, batteries, headlights, and related equipment daily. -Provides weekly inventory for ordering of supplies, and provides oversight of fluctuations in standard usage models to guarantee adequate par levels for patient care. -Responsible for maintenance, cleaning and functionality check of all equipment, including but not limited to pulse oximetry, cardiac monitors, computer laptops, monitor and gurney batteries, portable suction units, and IV pumps. -Documents rotation, replacement and proper expiration control of all pharmaceuticals including narcotics. -Transport between 0 and 6 patients per day. Show less



Smith's Food & Drug Centers

• Retail Groceries
• 700 & Above Employee

• Pharmacy Technician

  • Mar 2019 - Jun 2019

  Santa Fe, New Mexico Area -Fill the patient's prescriptions. -Order medications and vaccines. -Vaccinate patients and their families. -Uphold HIPAA standards. -Practice safe and sterile administration of vaccines. -Inform patients of the proper use and storage of their medications. -Inform the patients of their patient confidentiality rights.



Ski Santa Fe

• United States
• Travel Arrangements
• 1 - 100 Employee

• Ski Technician

  • Nov 2018 - Mar 2019

  Santa Fe, New Mexico Area -Hours per week: 30 -Maintain and repair skis, snowboards, ski boots, snow boots, helmets for customer use. -Fit guests with proper equipment for safe skiing and snowboarding. -Assist guests with putting on boots and helmets. -Assist guests with their personal equipment for repairs and fitting boots. -Manage multiple tasks in a high-volume environment. -Greet customers with enthusiasm, offered to take orders and fulfilled each task quickly and… Show more -Hours per week: 30 -Maintain and repair skis, snowboards, ski boots, snow boots, helmets for customer use. -Fit guests with proper equipment for safe skiing and snowboarding. -Assist guests with putting on boots and helmets. -Assist guests with their personal equipment for repairs and fitting boots. -Manage multiple tasks in a high-volume environment. -Greet customers with enthusiasm, offered to take orders and fulfilled each task quickly and correctly. -Address guest complaints and resolved issues to promote satisfaction. -Respond quickly to customer inquiries, answering questions, and offering insight into products. -Ski Santa Fe entertains between 10 and 3,000 guests per day. Show less



Camel Rock Casino

• United States
• Computer Networking Products
• 1 - 100 Employee

• Casino Dealer

  • Sep 2016 - Oct 2018

  Santa Fe, New Mexico Area -Hours per week: 29 -Deal Blackjack, Roulette, Bonus Spin Blackjack, Heads Up Hold'em, and Craps. -Keep pit clean and stocked with water, ashtrays, cup holders, and matches. -Act as temporary pit supervisor when supervisors took lunch breaks or when supervisors were on vacation. -Document opening tables, table fills, player buy-in and cash-out, card and dice inventory, and closing tables. -Promote customer retention and satisfaction by greeting guests and… Show more -Hours per week: 29 -Deal Blackjack, Roulette, Bonus Spin Blackjack, Heads Up Hold'em, and Craps. -Keep pit clean and stocked with water, ashtrays, cup holders, and matches. -Act as temporary pit supervisor when supervisors took lunch breaks or when supervisors were on vacation. -Document opening tables, table fills, player buy-in and cash-out, card and dice inventory, and closing tables. -Promote customer retention and satisfaction by greeting guests and encouraging a fun gameplay environment. -Create an enjoyable atmosphere for players by engaging patrons in a positive and entertaining conversation. -Monitor players during each hand to identify possible cheating or other unscrupulous behavior. -Must have a strong understanding of poker rules and regulations to deal cards accordingly while encouraging fast-paced and congenial gaming among patrons. -Assess and calculated multiple players' cards against table competitors and house hands to determine round or game results, winners, correct wagers, and rotation of play. -Participate in short-handed games to meet the required minimum number of players and keep gameplay moving. -Collect bets from game losers and paid out winnings to game-winners, keeping each hand running smoothly and efficiently. -Maintain fast, smooth game pace by efficiently handling dice, chips, money, and cards. -Resolve conflicts and negotiate mutually beneficial agreements between parties. -Check bills with counterfeit pens to spot and refuse counterfeit currency. -Check identification for proof-of-age. Note: Legal gambling age is 21. -Required to monitor between 1 and 6 different table games per shift when supervising. -Will supervise between 1 to 10 people at any given time. Show less



Santa Fe Ski Area

• United States
• Architecture and Planning
• 1 - 100 Employee

• Operator

  • Feb 2018 - Apr 2018

  Santa Fe, New Mexico Area -Hours per week: 18 -Ensure proper operation of conveyor belts and chair lifts. -Perform safe loading and unloading of Ski Santa Fe guest. -Scan guest passes to ensure tracking of guests in case of injury or disappearance also scanned passes to ensure no fraudulence of ski passes. -Maintain snowpack in loading and unloading areas for guest safety. -Knowing control panel operation and procedure to ensure guest safety. -Ski Santa Fe entertains between 10… Show more -Hours per week: 18 -Ensure proper operation of conveyor belts and chair lifts. -Perform safe loading and unloading of Ski Santa Fe guest. -Scan guest passes to ensure tracking of guests in case of injury or disappearance also scanned passes to ensure no fraudulence of ski passes. -Maintain snowpack in loading and unloading areas for guest safety. -Knowing control panel operation and procedure to ensure guest safety. -Ski Santa Fe entertains between 10 and 3,000 guests per day. Show less



Children, Youth and Family Services, Inc.

• Non-profit Organization Management
• 1 - 100 Employee

• Contractor

  • Jul 2017 - Sep 2017

  Santa Fe, New Mexico Area -Attend meetings to ensure that families and youth are informed on available services within their community. -Develop strategies on engaging youth by creating visuals such as posters and videos. -Educate and inform youth families and community members to understand what mental health means in regards to Youth Services.



FedEx Ground

• United States
• Freight and Package Transportation
• 700 & Above Employee

• Package Handler

  • Jun 2015 - Jul 2016

  Santa Fe, New Mexico Area -Hours per week: 15 -Practice safe unloading and loading of packages. -Practice safe handling and sorting of packages. -Use hand-held scanners and physical logs to accurately track item movements. -Sort items according to its destination. -Remove jams and unblocked conveyor systems to maintain the flow of goods. -Use pallet jacks to transfer large products from one area of the warehouse to another, allowing for easier accessibility. -Attach… Show more -Hours per week: 15 -Practice safe unloading and loading of packages. -Practice safe handling and sorting of packages. -Use hand-held scanners and physical logs to accurately track item movements. -Sort items according to its destination. -Remove jams and unblocked conveyor systems to maintain the flow of goods. -Use pallet jacks to transfer large products from one area of the warehouse to another, allowing for easier accessibility. -Attach identifying tags to containers to mark with identifying shipping information. -Fedex receives up to 9,000 packages or more per day. Show less



Auto Parts Stores

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Driver

  • Jul 2014 - Aug 2015

  Santa Fe, New Mexico Area -Hours per week: 25 -Deliver goods and products to various auto shops on time and in excellent condition. -Assist front counter employees with registers and customers. -Clean and maintain the company vehicles and assess vehicles for damage after each shift. -Maintain consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions. -Generate consistent referrals and repeat business… Show more -Hours per week: 25 -Deliver goods and products to various auto shops on time and in excellent condition. -Assist front counter employees with registers and customers. -Clean and maintain the company vehicles and assess vehicles for damage after each shift. -Maintain consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions. -Generate consistent referrals and repeat business by providing friendly and fast service. -Load and secure items in trucks to avoid damage to parcels during delivery. -Coordinate efficient routes to avoid delays and optimize schedules. -Update personal logs and business tracking documents accurately and according to schedule requirements. -Maintain accurate logs of all deliveries, including business and payment information. -Reconcile cash drawer at the start and end of each shift, accounting for errors and resolving discrepancies. -Operate cash register for cash, check, and credit card transactions with 90% accuracy. -Check prices for customers and process items sold by scanning barcodes. -Help customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers. -Restocked, arranged, and organized merchandise in front lanes and in the backroom to drive product sales. -Review weekly sales circulars and monitor price changes to promote products to customers. Show less