Experience

Easterns Automotive Group

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Business Development Manager

  • Aug 2019 - Present

  • Support and report to CEO/COO on all business functions• Monitor and analyze sales data of all retail locations• Directly manage a team of a dozen qualified agents• Identify KPI's and benchmarks for improvement• CRM & DMS management (VinSolutions, Roadster, DealerTrack, RouteOne, CDK Global)• Finance & Insurance• Consults with third-party vendors to ensure standards are met• Administer implementation and support integration of software or tools• Collaborate with Marketing on sales campaigns, review consumer data and current market conditions• Supervise customer satisfaction for all locations and ensure company standards are met• Recruit, coach, and instill positive culture for new employees Show less

• Business Development Agent

  • Feb 2018 - Aug 2019

  • Worked closely under the supervision of Director of Sales to optimize traffic for all retail locations• Qualify leads from marketing campaigns as sales opportunities• Customize product solutions to increase customer satisfaction• Consistently performed amongst the top three in a team of 12+