Sam Prosser

Digital Productivity Lead at Edith Cowan University
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Perth Area
Languages
  • French Elementary proficiency

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Stephen Brewer

Sam is an incredibly hard working, supportive, very knowledgeable, diligent professional. Her active help in the Microsoft Teams voice and video roll out made everybody's job easier (especially mine). I'd work with her again in a heartbeat.

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Credentials

  • CLD277x: Microsoft Service Adoption Specialist
    edX

Experience

    • Australia
    • Higher Education
    • 700 & Above Employee
    • Digital Productivity Lead
      • Dec 2019 - Present

      Improving digital productivity through the optimal use of relevant technology, understanding business requirements, managing and directing the technical team tasked with governance, support and implementation of solutions utilising tools available within the Microsoft 365 and Service Now platforms. Key achievements: • Implemented an electronic lab notebook trial using OneNote for a chemistry unit. Microsoft have since commissioned a video case study about this trial. • Co-presented the results of this trial at Griffith University’s Learning and Teaching Summit in June 2019 (Electronic Lab Reports using OneNote - The Good, The Bad and The Future).• Established a Microsoft 365 champions group to build capability at ECU.• Developed a Productivity portal and content to guide users in best practice and governance for Microsoft 365. • Took over the development of the Research Ethics Management System, refined the solution architecture, developed a PowerApps application form to replace a Word form, worked with the Research Ethics Team to meet their requirements to manage the system. Extended it further to include online review, online reporting, reporting portal, PDF generation and reworking the permission model and architecture. • Utilised agile methodology and hackathon style sessions to deliver minimum viable product solutions relevant to business needs.

    • Senior Business Analyst
      • Mar 2018 - Dec 2019

      Driving adoption of Office 365 and managing/developing projects using Office 365 technologies.

    • Australia
    • Government Administration
    • 700 & Above Employee
    • Project Manager/Business Analyst
      • 2009 - Feb 2018

      Business analysis and project management for a range of IT related projects. Key achievements: • Project managed the upgrade of approximately 1400 computers across two departments to Windows 10/Office 2016. • Provided business analysis for the replacement of legacy systems, enhancements to existing systems, and implementation of new systems/processes. • Part of the core project team which coordinated the development and delivery of a replacement document management system. • Brought in to get the Approvals Portal project, the number one priority project in the Department at the time, back on track. Work on the Approvals Portal contributed to winning the 2010 WA Information Technology and Telecommunications Awards (WAITTA) in the Service Delivery and Training category.

    • Owner
      • 1995 - 2012

      Provide contract training, design and implementation of training programs, web design services and template development. Provide contract training, design and implementation of training programs, web design services and template development.

    • India
    • Paper and Forest Product Manufacturing
    • 700 & Above Employee
    • Casual Lecturer
      • 1999 - 2002

      Lecturer in Engineering Computing and Multimedia. Subjects taught include; MS Office, Web design, Digital Graphics, Typography & Documentation and Project Management. Lecturer in Engineering Computing and Multimedia. Subjects taught include; MS Office, Web design, Digital Graphics, Typography & Documentation and Project Management.

Education

  • Murdoch University
    Graduate Diploma of Education, Tertiary & Adult
    2001 - 2002
  • Edith Cowan University
    Bachelor of Business, Management
    1993 - 1997

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