Sam Porter
Technical Specialist at Windsor Charter Academy- Claim this Profile
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Topline Score
Bio
Credentials
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CompTIA Cloud Essentials
CompTIAJan, 2020- Nov, 2024 -
CIW Site Development Associate
Certification Partners (CIW)Jan, 2019- Nov, 2024 -
A+
CompTIANov, 2017- Nov, 2024
Experience
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Windsor Charter Academy
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United States
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Primary and Secondary Education
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1 - 100 Employee
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Technical Specialist
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Aug 2018 - Present
Work with Students, Teachers and Administrators on solving technology problems. Responsibilities include: - Support Chromebooks, iPads and MacBooks (includes hardware, software, OS and inventory) - Support classroom technology including: smart TV's, AppleTV, projectors and phones - Support STEM Class technology including: 3D Printing, 3D CAD and Robotics - Provide Admin duties with G Suite including: user maintenance, Google Classroom integration support and G Suite product support - Provide Support for GoGuardian including: Admin duties, Filtering settings, monitoring student activity and training teachers on use of product. - Support copiers/printers including: sanitizing copiers, replacing toner/drum/waste containers, keep inventory of supplies, clear paper jams, make repairs to copiers and work with Xerox on larger copier issues. Show less
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Ron Grob Company
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United States
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Machinery Manufacturing
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1 - 100 Employee
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Quality Inspector / Production Coordinator
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Aug 2015 - Jun 2016
Perform first article inspection, final inspection and inspection tool calibration. Support cell leaders with daily production issues. Mentor machinists that are new to the industry. Perform first article inspection, final inspection and inspection tool calibration. Support cell leaders with daily production issues. Mentor machinists that are new to the industry.
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PTC
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United States
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Software Development
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700 & Above Employee
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Senior Technical Support Engineer
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Jan 2008 - Apr 2015
Provide support for PTC Windchill PDM products for PTC Partners. Responsibilities: - Assist Partner with installing, configuring and administering web-based enterprise applications and databases. - Analyze, research and resolve implementation issues. - Author and publish Knowledge Centered Support (KCS) resolution articles for use by internal and external customers. - Lead webinars focused on issues directly related to Partners and the problems that they see on a daily basis. Show less
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CoCreate Software
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Software Development
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1 - 100 Employee
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Technical Support Engineer
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Mar 2000 - Jan 2008
Provide customer support for OneSpace Designer Drafting (ME10) 2D drafting package and OneSpace Designer Modeling (SolidDesigner) 3D modeling package. Responsibilities: - Assist with installation of license server product. - Assist with claiming and transferring licenses. - Assist with installation of Modeling and Drafting products. - Answers questions about the use and customization of the products. - Troubleshoot issues with the software. - Troubleshoot issues with customer computers and networks. Show less
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Woodward Governor
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Fort Collins, Colorado, United States
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Drafter/Designer
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Jan 1997 - Mar 2000
Multirole position within the Engineering Department that included the following: - implementing Engineering Changes including: updating 2D/3D drawings/models using HP ME10 and SolidDesigner, updating Bills of Materials and working with purchasing and manufacturing departments. - new product design by working with rapid prototyping team to design and test new fuel controls - CAD Administrator included: OS install and update of HPUX workstations, install and update of CoCreate ME10 and SolidDesigner CAD products, implementation of user interface customization and evaluation of other CAD/CAM and tolerance stack up software. Show less
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Education
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1995 - 1996
Aims Community College
Associate of Applied Science, Engineering Technology, General
Community
