Director of Digital Communications

• Feb 2023 - Present

● Web Design & Management ● Contact Relationship Management ● Email Marketing ● New Business Development ● Social Media Management ● Podcast & Creative Marketing Assistant ● Web Design & Management ● Contact Relationship Management ● Email Marketing ● New Business Development ● Social Media Management ● Podcast & Creative Marketing Assistant

Chief Operating Officer

• Jun 2020 - Present

● Coached & mentored founders and CEOs of diverse backgrounds with a focus on minority owners ● Created and hosted live events for our company and our clients that attracted around 100 attendees/event ● Developed and oversaw digital marketing programs for clients that generated 1,000+ leads and new followers ● Built and managed multiple client websites via Wix, SquareSpace, GoDaddy, Shopify, and other software ● Managed client social media platforms and provided monthly reporting and strategic analysis using tools including Google Analytics, Google Ads, Amazon Ads, Wix Ascend, and Meta Business Suite ● Improved customer engagement and retention for clients by developing email marketing campaigns and managing customer relationship management platforms, including Constant Contact, Keap, InfusionSoft, MailChimp, OmniSend, Drip, Zoho Campaigns, and Wix Ascend Show less

Director of Email Marketing

• Jul 2021 - Jan 2023

● Built an internal email program that generated revenue of $40,000/month (projected ~$500,000/year) ● Oversaw new business opportunities with prospective clients, such as Disney, worth over $1 million in revenue ● Managed multiple partner and client portals/dashboards and campaigns connected with major brands (AT&T, Home Depot, Lyft, ADT, Lenovo) to review daily metrics and consistently improve revenue ● Developed proficiencies in advanced email marketing programs including Ongage and SparkPost Show less

Director of Communications

• Oct 2020 - Jan 2023

● Raised over €‎10,000 within three months through a project led donation and membership drive ● Managed social media and email accounts in excess of 30,000 followers and 20,000 email contacts ● Worked with high-profile artists and labels across the world such as CAKE, Zack Fox, and others to extend Resonate's communication reach ● Coordinated social media and email marketing work with volunteers from various countries and time zones ● Lead multicultural teams to provide opportunities and spaces for people in underserved communities to participate in the development and management of our international cooperative ● Onboarded new volunteers into the co-op and trained them to use our various project management programs and democratic/cooperative systems ● Worked with the board and executive team to hold co-op elections and facilitate democracy within the organization ● Developed relationships with multiple partner co-ops including Open Collective, The US Federation of Worker Cooperatives, The Northwest Cooperative Development Center, Art.coop, Black Socialists in America, and Ampled to begin building a solidarity economy within the creative community ● Gained experience with programs such as GitHub, Discourse, Figma, Basecamp, Buffer, MatterMost, Zoho Campaigns, Zoho Mail, Zoho Business Suite, Mailgun, and Cryptpad Show less

Business Consultant

• Jan 2020 - Oct 2020

• Collaborated with top executives and educational leaders including Berry Fowler, the founder of Sylvan Learning Centers, to bring their startup business idea to market • Deliberated with our team of multiple executives and successful entrepreneurs to develop advanced pricing and go-to-market strategies for the business • Assisted in the creation of an affiliate marketing program that connected top coaches across the country with our product to increase awareness and company impact • Coordinated and assisted in the development of the company's website, logos, and branding for the parent and child companies • Worked as the Google Administrator for our entire team of executives and entrepreneurs and trained all members of our organization how to use Google Workspace and other technology more efficiently in a remote work setting • Developed online programming and course work that helped clients showcase their best selves to employers • Created automations and website integrations between the website and email marketing programs to monitor consumer performance and implement advanced engagement and retargeting tactics • Gained valuable experience with advanced website, automation, online education, and email marketing platforms such as Zapier, Keap, InfusionSoft, Privy, WordPress LearnDash, Memberium, and QuickBooks Show less

Co-Creator of the Innovation and Entrepreneurship Center and Academic Programs

• May 2018 - Jan 2020

● Spearheaded the proposal, structure, and implementation of the Innovation and Entrepreneurship Center and curriculum for Undergraduate Major, Minor, and Graduate Master programs● Researched competitors’ Innovation and Entrepreneurship programs and centers● Developed and nurtured key relationships with Innovation DuPage and other external organizations to partner with the university● Conducted interviews with faculty members and students of Elmhurst University and competing universities to collect feedback on the entrepreneur center and programs’ needs Show less

Production Director - WRSE 88.7fm

• Feb 2016 - Mar 2019

Entrepreneur

• May 2016 - Feb 2019

• Alexander Art Collective, Event Coordinators and Creative Collective • Fourfit Records, Independent Music Label • Scruff Squad, Music Blog and Promotion • Broadcast from the Burbs, Podcast • Alexander Art Collective, Event Coordinators and Creative Collective • Fourfit Records, Independent Music Label • Scruff Squad, Music Blog and Promotion • Broadcast from the Burbs, Podcast

Manager

• Jun 2016 - Aug 2018

Adult Softball Program Manager • Collected league fees and other important documents from teams within the league, and relayed all fees, documents, and information to upper management • Finalized game decisions due to inclement weather and last-minute team cancellations • Provided damage control for various miscommunication between teams, officials, community members, etc. • Managed and responded to needs for upward of one-hundred community members during games • Collected, organized, and reported game results for league standings Show less