Sam Liew
Helpdesk Analyst at Tourism Holdings Limited- Claim this Profile
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Mandarin Native or bilingual proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Experience
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Tourism Holdings Limited
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New Zealand
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Travel Arrangements
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200 - 300 Employee
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Helpdesk Analyst
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Aug 2021 - Present
• Providing technical support to internal clients with platforms such as Atlassian, Jira, Office 365 Administration, Active Directory, Microsoft Azure, Cisco Meraki • Installing and configuring computer hardware, software, systems, networks, printers, and scanners • Administering and updating company's user database systems • Maintaining records of software licences • Logging and processing support requests • Investigating, diagnosing, and solving computer software and hardware faults • Providing technical support with proficient email, phone, and verbal communication skills Show less
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Harvey Norman
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Australia
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Retail
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700 & Above Employee
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Computer Salesperson
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Nov 2020 - Feb 2021
• Providing customer care with extensive knowledge in Windows & Apple computers + peripherals (tablets, phones, & accessories) • Providing customer support with proficient email, phone, and verbal communication skills • Responsible for placing product orders. POS transaction, & stock management • Knowledgeable in Manufacturer's Warranties, Product Care, & Consumer Guarantees Act • Maintaining outstanding monthly KPI performance • Stock taking & merchandising • Providing customer care with extensive knowledge in Windows & Apple computers + peripherals (tablets, phones, & accessories) • Providing customer support with proficient email, phone, and verbal communication skills • Responsible for placing product orders. POS transaction, & stock management • Knowledgeable in Manufacturer's Warranties, Product Care, & Consumer Guarantees Act • Maintaining outstanding monthly KPI performance • Stock taking & merchandising
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PAK'nSAVE
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New Zealand
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Retail Groceries
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700 & Above Employee
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Seafood Assistant
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Jan 2018 - Jul 2019
• Product packaging & stocking • Merchandise & display seafood products to company's standard • Cut & prepare seafood for sale • Handle product returns • Product pricing & hygiene • Support customers with various telecommunication methods • Product packaging & stocking • Merchandise & display seafood products to company's standard • Cut & prepare seafood for sale • Handle product returns • Product pricing & hygiene • Support customers with various telecommunication methods
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The Walt Disney Studios
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United States
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Entertainment Providers
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700 & Above Employee
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Film Extra - Mulan (2020)
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Aug 2018 - Nov 2018
• Tung's Battallion Infantry, Rouran, Conscript • Background acting • Fight choreography • Stunt & Combat training • Team building & collaboration • Heavy lifting • Tung's Battallion Infantry, Rouran, Conscript • Background acting • Fight choreography • Stunt & Combat training • Team building & collaboration • Heavy lifting
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Education
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Massey University
Bachelor's of Information Science, Information Technology -
Long Bay College