Sam Liew

Helpdesk Analyst at Tourism Holdings Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Lucas Heights, Auckland, New Zealand, NZ
Languages
  • Mandarin Native or bilingual proficiency
  • English Native or bilingual proficiency

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Bio

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Experience

    • New Zealand
    • Travel Arrangements
    • 200 - 300 Employee
    • Helpdesk Analyst
      • Aug 2021 - Present

      • Providing technical support to internal clients with platforms such as Atlassian, Jira, Office 365 Administration, Active Directory, Microsoft Azure, Cisco Meraki • Installing and configuring computer hardware, software, systems, networks, printers, and scanners • Administering and updating company's user database systems • Maintaining records of software licences • Logging and processing support requests • Investigating, diagnosing, and solving computer software and hardware faults • Providing technical support with proficient email, phone, and verbal communication skills Show less

    • Australia
    • Retail
    • 700 & Above Employee
    • Computer Salesperson
      • Nov 2020 - Feb 2021

      • Providing customer care with extensive knowledge in Windows & Apple computers + peripherals (tablets, phones, & accessories) • Providing customer support with proficient email, phone, and verbal communication skills • Responsible for placing product orders. POS transaction, & stock management • Knowledgeable in Manufacturer's Warranties, Product Care, & Consumer Guarantees Act • Maintaining outstanding monthly KPI performance • Stock taking & merchandising • Providing customer care with extensive knowledge in Windows & Apple computers + peripherals (tablets, phones, & accessories) • Providing customer support with proficient email, phone, and verbal communication skills • Responsible for placing product orders. POS transaction, & stock management • Knowledgeable in Manufacturer's Warranties, Product Care, & Consumer Guarantees Act • Maintaining outstanding monthly KPI performance • Stock taking & merchandising

    • New Zealand
    • Retail Groceries
    • 700 & Above Employee
    • Seafood Assistant
      • Jan 2018 - Jul 2019

      • Product packaging & stocking • Merchandise & display seafood products to company's standard • Cut & prepare seafood for sale • Handle product returns • Product pricing & hygiene • Support customers with various telecommunication methods • Product packaging & stocking • Merchandise & display seafood products to company's standard • Cut & prepare seafood for sale • Handle product returns • Product pricing & hygiene • Support customers with various telecommunication methods

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Film Extra - Mulan (2020)
      • Aug 2018 - Nov 2018

      • Tung's Battallion Infantry, Rouran, Conscript • Background acting • Fight choreography • Stunt & Combat training • Team building & collaboration • Heavy lifting • Tung's Battallion Infantry, Rouran, Conscript • Background acting • Fight choreography • Stunt & Combat training • Team building & collaboration • Heavy lifting

Education

  • Massey University
    Bachelor's of Information Science, Information Technology
    2017 - 2021
  • Long Bay College
    2011 - 2015

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