Experience

Gulf Harbour Country Club

• New Zealand
• Recreational Facilities
• 1 - 100 Employee

• Director of Golf

  • Dec 2022 - Present

  • Provided strategic direction and advisory services for GHCC operations in close collaboration with General Manager, offering valuable insights and expertise to drive organisational growth. • Demonstrated strong leadership qualities to inspire and motivate individual staff, aligning their efforts with the organisation's vision and objectives. • Led a successful restructure of GHCC's pricing framework, employing data analysis and industry best practices to develop a sustainable and competitive pricing strategy, contributing to revenue growth and strategic positioning. • Produced comprehensive reports on financial performance, stock control, and human resource management, utilising data-driven insights to enhance productivity, operational efficiency, and informed decision-making for GHCC. • Developed and implemented standard operating procedures at GHCC, optimising processes and service delivery to increase client satisfaction and foster participation growth. • Efficiently managed physical assets, inventory, and stock, implementing effective inventory management practices that led to a 20% reduction in the cost of goods sold, positively impacting GHCC's financial performance. • Efficiently led and coordinated projects at GHCC, establishing and nurturing strong relationships with diverse clients and partners, ensuring successful project execution and high client satisfaction. Show less



Wainui Golf and Function Centre

• New Zealand
• Individual and Family Services
• 1 - 100 Employee

• NZPGA Advanced Member

  • Aug 2016 - Dec 2022

• Operations Manager

  • Jul 2016 - Dec 2022

  • Presented monthly membership reporting and analysis to seniormanagement and the board, improving transparency and informeddecision-making.• Restructured membership models to boost growth and enhance memberexperiences, achieving a record 1,000 members at Wainui.• Provided personalised membership consulting services for corporate clients,leading to increased retention and growth.• Conducted data analysis of membership performance patterns throughan advanced platform enabling data-driven membership retention andrecruitment plans. Show less



Rotorua Golf Club

• New Zealand
• Spectator Sports
• 1 - 100 Employee

• Golf Professional

  • Jan 2015 - Jun 2016

  • Operated cash registers, processed payments and issued receipts accurately and efficiently • Participated in-store promotions to increase customer awareness of new products and services in-store • Operated cash registers, processed payments and issued receipts accurately and efficiently • Participated in-store promotions to increase customer awareness of new products and services in-store