In the desktop support industry it's often difficult to find an individual who both knows their "techy" stuff and has a good social rapport with their user base, but I can honestly say that Sam James is one of the best of both worlds. Sam and I worked together at Century Insurance Group for over two years and I've seen his technical skill-set grow far beyond what a normal desktop support technician typically handles. In addition to diagnosing normal hardware and software issues in the desktop arena, Sam was a tremendous help with projects relating to Active Directory and the network infrastructure of the company. One of Sam's most admirable traits is never letting stress get to him. On days that could make the Pope curse, Sam is able to keep his cool, maintain a smile and get problems solved in an expeditious manner. Sam was a great guy to work with and one who I would gladly work with in the future. He would be a tremendous asset in any role for any company.

In the desktop support industry it's often difficult to find an individual who both knows their "techy" stuff and has a good social rapport with their user base, but I can honestly say that Sam James is one of the best of both worlds. Sam and I worked together at Century Insurance Group for over two years and I've seen his technical skill-set grow far beyond what a normal desktop support technician typically handles. In addition to diagnosing normal hardware and software issues in the desktop arena, Sam was a tremendous help with projects relating to Active Directory and the network infrastructure of the company. One of Sam's most admirable traits is never letting stress get to him. On days that could make the Pope curse, Sam is able to keep his cool, maintain a smile and get problems solved in an expeditious manner. Sam was a great guy to work with and one who I would gladly work with in the future. He would be a tremendous asset in any role for any company.

In the desktop support industry it's often difficult to find an individual who both knows their "techy" stuff and has a good social rapport with their user base, but I can honestly say that Sam James is one of the best of both worlds. Sam and I worked together at Century Insurance Group for over two years and I've seen his technical skill-set grow far beyond what a normal desktop support technician typically handles. In addition to diagnosing normal hardware and software issues in the desktop arena, Sam was a tremendous help with projects relating to Active Directory and the network infrastructure of the company. One of Sam's most admirable traits is never letting stress get to him. On days that could make the Pope curse, Sam is able to keep his cool, maintain a smile and get problems solved in an expeditious manner. Sam was a great guy to work with and one who I would gladly work with in the future. He would be a tremendous asset in any role for any company.