Sam Ip

Managed IT Client Systems Administrator at SunTel Technologies
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Contact Information
us****@****om
(386) 825-5501
Location
CA
Languages
  • English -
  • Cantonese -
Skills

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Credentials

  • MCTS: SharePoint 2010, Configuration
    Microsoft
    Jan, 2011
    - Nov, 2024

Experience

  • SunTel Technologies - Managed IT Services Toronto
    • Canada
    • Computer and Network Security
    • 1 - 100 Employee
    • Managed IT Client Systems Administrator
      • May 2019 - Present

  • Freelance
    • Freelance IT Support and Analyst
      • Feb 2017 - May 2019

      • Offer IT support for clients by phone and remote sessions • Offer IT support for clients by phone and remote sessions

  • eScribe
    • Canada
    • Software Development
    • 1 - 100 Employee
    • Software Development and IT Analyst
      • Feb 2010 - Jan 2017

      • Provided professional advises and insights on the development of eSCRIBE Online Service, and supported clients on deployment and configuration issues. • Took initiative to upgrade and migrate On-Premise Microsoft Exchange to Office 365 Exchange Server Hybrid Deployment, which improved service reliability and reduced cost. • Designed, Provisioned, and Managed eSCRIBE Online Service Infrastructure from scratch with MS SharePoint 2010/2013 on Azure Cloud Platform to provide 24/7 service to 100+ clients. • Provided various IT services for clients and partners • Provision network/VPN, user authentication/authorization, and email system integration. • On-Premise IT support and administration • Provide eSCRIBE software requirement analysis and infrastructure capacity planning for clients.

  • Hub Financial
    • Technician
      • Aug 2008 - Sep 2009

      • Performed daily server backup management. • Provided desktop support over phone call and remote desktop for local users and 6 other branch offices across Canada. • Developed automation scripts and deployed corporate domain policy (GPO) to manage over 150+ workstations and servers remotely. • Performed daily server backup management. • Provided desktop support over phone call and remote desktop for local users and 6 other branch offices across Canada. • Developed automation scripts and deployed corporate domain policy (GPO) to manage over 150+ workstations and servers remotely.

  • eInfoLab Inc
    • Richmond Hill, Ontario
    • Mobile Technical Support
      • 2007 - Aug 2008

      • Provided on-site/on-call IT services and support for clients • Provided Disaster Recovery Planning, Risk analysis, and IT topology planning for clients • Configured and managed email and network systems • Configured and managed system backup • Provided on-site/on-call IT services and support for clients • Provided Disaster Recovery Planning, Risk analysis, and IT topology planning for clients • Configured and managed email and network systems • Configured and managed system backup

Education

  • Centennial College
    Computer Programming/Programmer, General
    2003 - 2006

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