Sam Hills
Ops & Logistics Manager at Apidura- Claim this Profile
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Bio
Credentials
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Advanced Importing
The Institute of Export & International TradeFeb, 2021- Nov, 2024
Experience
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Apidura
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Sporting Goods Manufacturing
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1 - 100 Employee
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Ops & Logistics Manager
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Sep 2020 - Present
Responsible for overall management of Apidura’s logistics and supply chain operations, managing relationships with Apidura’s transportation partners along with planning and organisation of all movements of goods, from raw materials to inbounding finished goods shipments. Key other tasks include: • Optimising Apidura’s worldwide outbound logistics strategy for both Dealer and Direct sales. • Managing the relationship and day to day communications with Apidura’s fulfilment centres alongside the Customer Service Team. • Managed the integration with new warehouse partner within the EU enabling cost effective shipping to EU customers post Brexit • Working closely with other team members in understanding, managing and improving the flow of information to and from these partners, through Apidura proprietary SQL database system. • Balancing purchasing, forecasting, shipping, and production schedules to maintain appropriate stock levels whilst considering financial and environmental shipping impacts. • Reporting to the leadership team on all logistics related topics. • Investigating, troubleshooting and solving logistic issues across the company.
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Sainsbury's
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United Kingdom
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Retail
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700 & Above Employee
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Customer Experience Executive
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Aug 2018 - Sep 2020
Project role. Responsible for the application & delivery of the Customer Experience strategy, supporting the business in delivering a distinctive experience to customers and subsequently driving the brands Customer Satisfaction score.Key responsibilities included:• communicating Sainsburys customer survey feedback data analysis and insight to the CX team and Central Retail division• engaging and influencing stakeholders; CMC, Marketing, DACE and own CR function in order to put a process in place which presents one true voice of the customer data set within the business, • delivering projects and/or experiments to address customer pain points, support evolution and embedding of experience and service strategy for 18/19 and beyond.
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Supply Chain Analyst
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Aug 2017 - Jul 2018
Key responsibility was to manage a portfolio of products to achieve service to stores on the ‘end to end’ flow of goods through the Supply Chain to agreed corporate targets. Key tasks within this included:• Control the forecasting and ordering of product against a challenging set of Key Performance Indicators (KPIs)• Forecast future sales demand for all products within the portfolio and manage the product flow through the Supply Chain, maximising on-shelf availability in stores whilst minimising waste• Work effectively cross-functionally across several business functions up to Category Manager level to support the delivery of the Business Unit objectives• Engage and communicate with Buyers and Category Managers within Trading, challenging and influencing where appropriate to deliver corporate targets• Control supply chain relationships, encouraging close collaboration and driving down end to end costs, whilst maintaining high levels of supplier service
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Dorothy Perkins
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United Kingdom
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Retail Apparel and Fashion
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200 - 300 Employee
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Senior Logistics & Distribution Analyst
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Nov 2016 - Jul 2017
Overall autonomy for ensuring brand warehouse was fully resourced so that yearly, monthly and weekly targets were met for intake. Second spell in a slightly more senior version of the role involved having greater responsibility for overall targets including intake, processing, pick and despatch, all whilst keeping within DC stock targets.Key tasks involved in managing the above included daily communication with Arcadia Logistics, Distribution & Logistics manager, and B&M teams, hitting deadlines for bookings with 3PL partners, whilst minimising costs and reducing lead times, continually assessing working procedures and processes to ensure they remain current, and coaching and develop junior team members
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Planning & Trading Assistant Merchandiser
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Dec 2015 - Nov 2016
Ultimately responsible for weekly trading across stores and grades, working alongside the core product merchandising teams and ensuring optimum stock levels meet the sales plan and KPIs in place. Other key tasks involved commercial analysis relating to top performing and opportunity stores, planning range performance and identifying opportunities to improve short and long term plans, and managing ranging and space for new stores, Also managed and developing the Branch Trading & Planning Admin Assistant.
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Logistics & Distribution Analyst
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Nov 2014 - Dec 2015
As above
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PUMA Group
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Germany
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Sporting Goods Manufacturing
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700 & Above Employee
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Supply/ Planning and Purchasing Assistant Manager UKIB
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Jan 2013 - Nov 2014
Promotion from previous role, managing 3 divisional controllers to ensure all stock is bought accurately and on time, managing their workloads and having overall responsibility for key purchasing decisions. Key other tasks involved supporting departmental manager with achieving KPIs and monthly reporting, ad hoc purchasing analysis, and ensuring monthly purchasing spend is kept within OTB budget. Also a key player within Puma’s integration with the Benelux region, ensuring the merge was implemented successfully for the AW14 season
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Demand planning, Supply and Purchasing Controller
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Aug 2011 - Dec 2012
Managed the Apparel order book for the whole of Puma UK & Ireland, ensuring all stock is delivered accurately and on time, whilst also working with the regional team to help consolidate Puma’s European orders aiding in the efficiency in ordering and the supply chain. Had regular internal communication with Sales Account managers and Customer Service teams to ensure all sales are accounted for and everyone is kept up to date with important deliveries and stock queries.
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Tesco
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United Kingdom
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Retail
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700 & Above Employee
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Trainee Merchandiser
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Aug 2008 - Aug 2011
Largely responsible for critical path management, delivery scheduling and intake, sales analysis and driving trade on the department. Great first career role which helped to developing a basic understanding of buying and selling and how to maximise sales and profitability within a department. Largely responsible for critical path management, delivery scheduling and intake, sales analysis and driving trade on the department. Great first career role which helped to developing a basic understanding of buying and selling and how to maximise sales and profitability within a department.
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Education
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2008 - 2011
The Nottingham Trent University
2:1 Bachelor of Arts (BA), Business management -
2004 - 2006
Tolworth Centre for Continuing Education
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