Experience

Dubsado

• United States
• Software Development
• 1 - 100 Employee

• Chief Product and Engineering Officer

  • Sep 2023 - Present

• Director of Product

  • Jan 2022 - Sep 2023

• Product Manager

  • Sep 2020 - Jan 2022

  Manage product roadmap strategy and feature planning. Define product requirements based on customer needs and feedback. Bridge product and education teams. Assist customers one-on-one, write customer-facing help documentation, and host live educational webinars.

• Account Solutions

  • Oct 2018 - Sep 2020

  Provide creative solutions and education to customers of our online business management platform during 1:1 screen sharing sessions. Assist customers with streamlining and improving their client process. Responsible for writing, updating, organizing, and maintaining customer-facing documentation in our help center. Create instructional GIFs and record voiceovers for educational videos. Host live webinars on advanced strategies for using the software to its full potential.



Sam Gioia Creative

• Remote

• Online Business Consultant and Designer

  • Jan 2016 - Oct 2018

  Designed, implemented, and maintained custom websites with e-commerce and membership solutions for a variety of international clients. Created interactive PDFs, slide decks, videos, and graphics for online course content. Designed, implemented, and maintained custom websites with e-commerce and membership solutions for a variety of international clients. Created interactive PDFs, slide decks, videos, and graphics for online course content.



Whitestar Sport Horses

• Greater Los Angeles Area

• Working Student

  • Aug 2016 - Nov 2016

  Assisted dressage trainer Kristine White with daily tasks such as grooming and tacking up horses for training and lessons, exercising horses, cleaning equipment, keeping the grounds tidy, treating minor equine injuries and illnesses, replenishing water, and preparing feed for 15 horses. Assisted dressage trainer Kristine White with daily tasks such as grooming and tacking up horses for training and lessons, exercising horses, cleaning equipment, keeping the grounds tidy, treating minor equine injuries and illnesses, replenishing water, and preparing feed for 15 horses.



Sony Pictures Entertainment

• United States
• Entertainment Providers
• 700 & Above Employee

• Post Production Assistant

  • Feb 2016 - Jul 2016

  Supported 10-person team of editors and producers on the first season of Preacher for AMC Network. Assisted the co-producer by answering phones, tracking expenses, and transporting time-sensitive and highly confidential production materials. Organized daily meals, managed office facilities, and maintained supplies in a fast-paced environment. Supported 10-person team of editors and producers on the first season of Preacher for AMC Network. Assisted the co-producer by answering phones, tracking expenses, and transporting time-sensitive and highly confidential production materials. Organized daily meals, managed office facilities, and maintained supplies in a fast-paced environment.



University of Michigan College of Literature, Science, and the Arts

• United States
• Higher Education
• 500 - 600 Employee

• Film Equipment Room Media Assistant

  • Sep 2013 - May 2015

  Assisted students during film equipment checkouts and maintained organization of camera, lighting, grip, and audio gear. Instructed students and answered questions on the proper use of equipment, including loading 16mm film cameras. Provided advice and support for digital media management and film editing. Identified opportunities to improve the checkout process and created an Excel database to enable faster and more accurate checkouts. Assisted students during film equipment checkouts and maintained organization of camera, lighting, grip, and audio gear. Instructed students and answered questions on the proper use of equipment, including loading 16mm film cameras. Provided advice and support for digital media management and film editing. Identified opportunities to improve the checkout process and created an Excel database to enable faster and more accurate checkouts.



Funny Or Die

• United States
• Entertainment Providers
• 1 - 100 Employee

• Production Assistant

  • Feb 2013 - Mar 2013

  Managed appearance consent forms, petty cash, crew meals, and additional tasks on set for the pilots American Muscle for the Discovery Channel and Big Ten Celebrity Homecoming for the Big Ten Network. Managed appearance consent forms, petty cash, crew meals, and additional tasks on set for the pilots American Muscle for the Discovery Channel and Big Ten Celebrity Homecoming for the Big Ten Network.