Experience

Avinode Group

• Sweden
• Airlines and Aviation
• 100 - 200 Employee

• Product Manager

  • Apr 2023 - Present



Zapproved

• United States
• Software Development
• 1 - 100 Employee

• Product Owner

  • Feb 2021 - Apr 2023

• Associate Project Manager

  • Jan 2020 - Feb 2021



Upward Partners

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Project Manager/Research Lead

  • Nov 2019 - Jan 2020



Context Partners

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Design Strategist

  • Jun 2018 - Jul 2019

  • Developing discovery plans to address business problems, including employee engagement, community management, customer adoption and retention, and departmental strategy, through research and design thinking.• Executing discovery plans through user interviews, expert interviews, surveys, desktop research, and other qualitative research methods as needed.• Turning qualitative data into usable insights and design principles to inform strategy design.• Maintaining open communication with project teams to manage timelines and expectations for internal and client stakeholders.• Coordinating with clients, including facilitating workshops, to create community-centered strategies to build engagement and adoption.• Training remote stakeholders on research best practices and design thinking, to enable them to be active participants in the design process.• Creating deliverables, including presentations, workshops, multi-day retreats, presentation decks, strategy documents, and multimedia artifacts to engage audiences. Show less

• Office Manager/Executive Assistant

  • Mar 2016 - May 2018

  • Owning staff systems adoption, including process documentation, group training, 1:1 support, staff communication, and compliance.• Company liaison with Salesforce contractors, communicating between internal management stakeholders, users, and contractors to establish product roadmap, reprioritize as needed, and ensure that the needs of the end user are clear. • Managing CEO calendar, including regular advising sessions to ensure his schedule remained in alignment with organizational strategy and personal goals.• Facilitating monthly all-staff meetings and company retreats to reinforce company goals and culture.• Managing organizational infrastructure, including both physical spaces and digital systems.• Planning and leading new employee onboarding sessions.• Bookkeeping, including expense reporting, monthly reconciliations, and accounts payable.• Managing and representing company culture, including event planning, individual celebrations, and employee engagement.• Consistently evolving with a 20-30 person organization. Show less



Self-Employed

• Music Instructor

  • 2004 - Jan 2017

  • Teaching private drum lessons. • Performing in-school clinics and assemblies. • Designing curriculum and lessons, including original written materials. • Evaluating texts and other educational resources. • Tracking student progress and communicating with parents.

• Freelance Musician

  • 2008 - 2016

  • Performing 150-200 shows per year on drum set and percussion. • Working with 100+ musicians in dozens of venues.• Tracking progress on simultaneous projects with strict deadlines.• Handling scheduling, media relations, accounting, invoicing, budgeting, negotiating, advertising, tax reporting, and IT as a sole proprietor.• Actively seeking professional growth and developing new skills outside of those necessary for current projects.• Helping clients identify and solve problems.• Writing, improvising, and performing original comedy and stage banter.Clients have included, among many others:• Tony Starlight• Portland Center Stage• Live on Stage• Oregon Children's Theatre• 3 Leg Torso• Mont Chris Hubbard Show less



Micro Systems Engineering GmbH

• Germany
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Records Management Assistant

  • Jul 2008 - Mar 2009

  • Executed the transition of records from on-site storage to off-site, third-party storage. • Archived and retrieved records during transition. • Maintained critical databases in both Microsoft Excel and proprietary web software. • Learned and enforced company specific standards and processes for records management and document control. • Prioritized requests and communicated progress to multiple departments by phone and email. • Executed the transition of records from on-site storage to off-site, third-party storage. • Archived and retrieved records during transition. • Maintained critical databases in both Microsoft Excel and proprietary web software. • Learned and enforced company specific standards and processes for records management and document control. • Prioritized requests and communicated progress to multiple departments by phone and email.



Dale's Drum Shop

• Harrisburg, PA

• Music Instructor and Sales Associate

  • Dec 2006 - Jun 2008