Experience

enable.services

• Information Technology & Services
• 1 - 100 Employee

• Video Content Producer

  • Oct 2022 - Present

  Planning, writing, producing and editing video content for social media and YouTube outlets, with a focus on people, stories and quality.

• Customer Success Manager

  • Jan 2022 - Oct 2022

  Martlesham, England, United Kingdom

• Software Solutions Engineer

  • Aug 2021 - Jan 2022

  Martlesham, England, United Kingdom



Self-Employed

• Streamer

  • Aug 2020 - Present

  Host a live Twitch stream that showcases live presenting skills and creative visual effects beyond your average streamer, raising money for Mind Charity. Channel: SpudleyTV - https://www.twitch.tv/spudleytv



Freelancer

• Freelance Voice Actor

  • May 2019 - Present

  Rochester, United Kingdom Versatile British English Voice Actor Assured and believable for corporates and e-learning. Sincere and captivating for advertising. Engaging storytelling for audiobooks. Trained with VOMasterclass (Gary Terzza)



PlayNetwork

• United States
• Advertising Services
• 1 - 100 Employee

• Customer Service Specialist

  • Apr 2021 - Aug 2021

  Providing Technical and customer service support for business clients in retail and hospitality background music services.



Self Employed

• United States
• 700 & Above Employee

• Freelance Journalist/Contributor (Gamepur)

  • Apr 2019 - Apr 2021

  Rochester, United Kingdom (remote) Freelance Writer/contributor, previously with Gamepur, providing news, reviews, and feature articles.



Barclays

• United Kingdom
• Financial Services
• 700 & Above Employee

• User Experience Designer

  • Aug 2019 - Jan 2020

  Knutsford - Studying and assisting with User Experience in Barclays Corporate Sector. - Assisted with multiple projects, including with Business Analyst. - UAT Testing



Bose Corporation

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Technical Support Specialist

  • Jul 2016 - Aug 2018

  Rochester, United Kingdom Permanent member of the Technical Support team, handling all consumer products from headphones, to home theatre systems, to multi-room setups. Also a member of the UK VideoWave Specialist team.



Capita People Solutions

• United Kingdom
• Human Resources
• 1 - 100 Employee

• Payroll Administrator

  • Feb 2016 - Jul 2016

  Sittingborne,Kent Processing of data onto databases, filing and postage processing.



Bose Corporation

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Customer Service, Sales and Technical Support Representative

  • Oct 2015 - Feb 2016

  Rochester, United Kingdom Third year on a contractual basis. Duties similar to previous times with the company.



GameBit+/GNI7

• Contributing Writer

  • Oct 2014 - Oct 2015

  http://gni7.com/ Produce content such as reviews and retrospective articles to the site, mainly consisting on indie video games.



SnowSpire Solutions Ltd.

• Sales and Marketing Administrator

  • Mar 2015 - Sep 2015

  Welsh ICE, Britannia House, Van Road, Caerphilly Business Park Organising and running events for local communities, with the focus on video games and social interaction.



Bose Corporation

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Customer Service Sales Representative + Technical Support

  • Nov 2014 - Jan 2015

  Rochester, United Kingdom A heavier emphasis on technical support during my second spell here, taking a high majority and a smaller number of sales and customer service.



KENT RELIANCE PROVIDENT SOCIETY LIMITED

• Research Services
• 1 - 100 Employee

• Mail Room Assistant

  • Sep 2014 - Nov 2014

  Rochester, United Kingdom Sorting and completing all mail to the company, while also helping restructure the entire process within the company that saw efficiency in the mail room improve dramatically. Also completed many general administrative tasks.



Portafina

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Administrator

  • Mar 2014 - Sep 2014

  Rochester, United Kingdom Administrative work including a complete rework of the manual client filing system, chasing customers and providers for information and research work into defunct pension schemes.



Bose Corporation

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Customer Service Sales Representative + Technical Support

  • Oct 2013 - Feb 2014

  Chatham, UK Main roles in sales and customer service and later in my time there Technical Support for a range of their products.



GAME Digital

• Retail
• 700 & Above Employee

• Sales Assistant

  • Nov 2012 - Jul 2013

  Aberystywth



Aberstwyth Community of Gamers

• Co-President

  • Jun 2012 - Jun 2013

  Aberystwyth Oversee and direct all work amongst committee and ensuring a secure future for this growing University Society.



Future

• United Kingdom
• Media Production
• 700 & Above Employee

• Intern - GamesMaster

  • May 2012 - May 2012

  Bath, United Kingdom Reviews, previews, game capture, news creating and magazine publishing knowledge were all improved as part of my experience, under guidance of Dept. Ed. Matt Pellett.



Aberystwyth Community of Gamers - ACOG

• Treasurer

  • Jun 2011 - May 2012

  Aberystwyth Managing and handling all finances for the society, ensuring a good financial standing throughout the year. Saw overall revenue over the year of £1000+ for the society.



Vanquis Bank

• United Kingdom
• Banking
• 700 & Above Employee

• Call Agent

  • Oct 2008 - Feb 2010

  Handled calls from a number of different people from different ethnic backgrounds, with handling of many different abilites in English speaking.