Experience

Sky Café

• United States
• Airlines and Aviation
• 1 - 100 Employee

• Operations Manager

  • Nov 2014 - Present

  As Operations Manager, I am responsible for executing the strategic and operational plan for my airport base through strong leadership. The position is focused on safety, developing our people, and delivering a consistent experience while aggressively managing costs within my control. Key responsibilities include; develop and implement a safety plan for the station; actively participate in the Safety Management System (SMS); have a complete understanding of contract details charges by carrier and base to ensure we are maximizing our revenue for each carrier handled; meeting or exceeding manpower targets at my base; develop relationships with key customer contacts within my region; ensure that processes are delivered within SLA standards and compliance limits while adhering to safety requirements; cooperate fully with inspectors to achieve quality control inspection commitments. Show less



GrowGear

• Canada
• Appliances, Electrical, and Electronics Manufacturing

• Business Development

  • Oct 2019 - Present

  Responsibilities - Develop a growth strategy focused both on financial gain and customer satisfaction - Conduct research to identify new markets and customer needs - Arrange business meetings with prospective clients - Promote the company’s products/services addressing or predicting clients’ objectives - Prepare sales contracts ensuring adherence to law-established rules and guidelines - Keep records of sales, revenue, invoices etc. - Provide trustworthy feedback and after-sales support - Build long-term relationships with new and existing customers - Develop entry-level staff into valuable salespeople - Build and manage social media accounts - Web development and graphic design - Product testing/development - Build and manage marketing campaigns - Manage international supply chains Show less



Connoisseur Farms Inc.

• Canada
• Manufacturing

• Co-Founder

  • Jun 2017 - Present

  - Managing finances, - Engaging my team, - Piloting fund-raising, - Developing & evolving business plan, - Creating & managing KPI's, - Creating production roadmap aligned with our start-up vision, - Building an executive team, - Managing the board of directors, - High-level presentation and writing skills, - Robust technical skills, - Leading through change, - The ability to foster, develop, and motivate high performing customer success teams. - Managing finances, - Engaging my team, - Piloting fund-raising, - Developing & evolving business plan, - Creating & managing KPI's, - Creating production roadmap aligned with our start-up vision, - Building an executive team, - Managing the board of directors, - High-level presentation and writing skills, - Robust technical skills, - Leading through change, - The ability to foster, develop, and motivate high performing customer success teams.



ASIG

• United Kingdom
• Airlines and Aviation
• 700 & Above Employee

• Ramp Supervisor

  • May 2012 - Nov 2014



Dryden Air Services

• Ottawa International Airport

• lead ramp agent

  • Mar 2011 - Jan 2013

  In charge of coordinating a crew of 3-7 people conducting ground services to contracted airlines such as westjet, Sunwing, and cargojet. Ground services included baggage sorting, load planning, baggage loading an offloading, lav services, water services, marshaling aircraft, communications with flight crews, pushback operations, and grooming services. In charge of coordinating a crew of 3-7 people conducting ground services to contracted airlines such as westjet, Sunwing, and cargojet. Ground services included baggage sorting, load planning, baggage loading an offloading, lav services, water services, marshaling aircraft, communications with flight crews, pushback operations, and grooming services.