Experience

Recordsforce, Inc.

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Paper Operations Specialist

  • Nov 2021 - Present

  Management of digitizing documents Management of digitizing documents



K+S Services

• United States
• Automation Machinery Manufacturing
• 100 - 200 Employee

• Account Manager

  • May 2021 - Oct 2021

  • Maintain working relationships with customer’s purchasing, maintenance, and engineering departments. • Set up spare parts strategies with customers to promote provided services over purchasing new. • Maintain and oversee inventory database for ~4,000 repairable assets. • Report out on monthly cost savings and profit generation. • Maximize sales opportunities through researched projects. • Working with the internal team to improve performance and profits. • Maintain working relationships with customer’s purchasing, maintenance, and engineering departments. • Set up spare parts strategies with customers to promote provided services over purchasing new. • Maintain and oversee inventory database for ~4,000 repairable assets. • Report out on monthly cost savings and profit generation. • Maximize sales opportunities through researched projects. • Working with the internal team to improve performance and profits.



Hannaford Supermarkets

• United States
• Retail
• 700 & Above Employee

• Assistant Manager of Customer Service

  • May 2020 - May 2021

  • Supervise the performance of all duties and responsibilities of front end associates. • Extensive experience with reviewing customer identification for validity and compliance. • Create front end schedules for ~50-150 employees to provide extraordinary customer service at all times. • Provide recognition of accomplishments and offer coaching to all associates. • Train and develop Service Leaders, Cashiers, and Service Clerks. • Research overages and shortages and report as necessary. • Analyze customers, sales, and inventory data to predict future trends. • Assist in any and all customer needs and complaints, guarantying customer satisfaction. • Schedule and delegate tasks to all front end direct reports. • Monitor employee career trajectory and provide guidance and support. • Assure front end associates operate registers and serve customers in accordance with established policies and procedures Show less



Old York Historical Society

• United States
• Architecture and Planning
• 1 - 100 Employee

• Interpreter

  • Jul 2015 - Jul 2018

  • Provide interactive customer experience through oratory history. • Cultivate public speaking skills. • Investigate, research, and study historical texts and information. • Establish a working knowledge of historical preservation and discovery. • Provide interactive customer experience through oratory history. • Cultivate public speaking skills. • Investigate, research, and study historical texts and information. • Establish a working knowledge of historical preservation and discovery.