Sam Cooper

Consultant at Origo Coffee
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Contact Information
us****@****om
(386) 825-5501
Location
Kendal, England, United Kingdom, UK
Languages
  • English Native or bilingual proficiency
  • German Elementary proficiency
  • Romanian Elementary proficiency
  • Spanish Limited working proficiency
Skills

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Bio

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Credentials

  • Sensory Skills Intermediate
    Specialty Coffee Association
    Jan, 2021
    - Oct, 2024
  • Sports Massage Therapy Level 3
    iTEC
    Jan, 2015
    - Oct, 2024

Experience

  • Origo Coffee
    • Romania
    • Food and Beverage Services
    • 1 - 100 Employee
    • Consultant
      • May 2022 - Present

      Initiated a project developing and implementing strategies to accelerate workflowefficiency and product standards• Increased product consistency with checklists and manuals• Improved both staff training and retention with the introduction of staff welcomepacks and training materials that reduced staff onboarding time by 25%• Compiled location analysis per location, delivering feedback to general managers• Completed sales analysis and KPI management strategy to highlight potentialprofitability increases of 5% and waste reduction• Worked various operation roles; Barista/ Cocktail Bar/ Events Staff to understanddemands• Provided graphic design assistance throughout their re-branding process; labelling,educational presentations, company resources and marketing.• Worked within the Roastery team, running quality control cuppings, assisting with the buying of green coffee and handling logistics. Show less

    • Roastery Lab Assistant
      • Mar 2022 - Feb 2023

      • Assisted with production; from green coffee purchase, sample selection, roasting,labels & packaging, inventory and order execution.• Studied and trained sensory coffee skills to accreditation and performed both dailyquality control and regular green coffee sample cupping sessions.• Developed key B2B relationships direct with farmers, through visits to CentralAmerican farms. Experiencing production from the farm level at several differentoperations.• Assisted with the SCA Sensorial trainings, also leading several group B2C cuppings toincrease sales and brand awareness. Show less

  • Alegria Coffee
    • Peru
    • Caterers
    • 1 - 100 Employee
    • Consultant
      • Sep 2021 - Dec 2021

      From empty space to an established and profitable coffee shop in 3 months. • Designed shop ergonomics; bar & kitchen layout to enhance workflow efficiency and customer experience • Built a coffee and food menu, tailored to local ingredients and seasonal availability. • Graphic design; Logo design, menu’s, labels, promotional/ marketing resources • Undertook barista training sessions for new staff • Created staff workflow procedures and protocols • Equipment sourcing & purchase Show less

  • Podstel
    • Romania
    • Hospitality
    • Co-Founder
      • 2013 - Jan 2021

      With a vision to bring the world closer together, Podstel is a home for travellers and locals to come together to share their stories, passions & skills; learn something new and create meaningful connections that last. Between 2015-2021, Podstel hosted 50,000 travellers from 110 countries across 3 locations in Bucharest, Romania. Podstel was awarded “Best Hostel In Romania” three years in a row in 2017, 2018 and 2019; and ‘5th Best Hostel in the World for Solo Male Travellers’ by Hostelworld in 2019. Show less

  • Teahouse 5
    • Romania
    • Hospitality
    • Co-Founder
      • Nov 2016 - Dec 2020

      With a vision to promote healthy living and creativity, Teahouse 5 is an alternative cafe, events space and community hub in central Bucharest, offering over 50 varieties of teas from all over the world, as well as as smoothies and health conscious products. Each week we organise workshops, events and performances for locals, expats and travellers based on our three pillars of healthy mind, body and spirit. Centrally located with a beautiful spacious garden that is surrounded by nature. The space is equipped with an Arabic tent for intricate workshops, as well as a stage for creative performances. The perfect place to relax and escape the hustle and bustle of Bucharest, get creative & work on your passion project or run your own event or workshop. Show less

Education

  • Northumbria University
    Bachelor’s Degree, BSc (Hons) Applied Sport and Exercise Science
    2010 - 2013
  • The Queen Katherine School
    GCSE and A Level
    2002 - 2009

Community

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