Experience

Cyara

• United States
• Software Development
• 200 - 300 Employee

• Senior Software Engineer

  • Aug 2021 - Present

  - Bring prototype application up to standard to enable release of product for sale. - Improve styling and look of application. - Refactor code to apply standards and best practise. - Design and create new features for the product. - Bring version of Angular up to date and enable quality switches to improve code quality. - Create proof of concept applications in tight time schedule - Contribute to the backend API written using C# .NET Core Cyara is the world’s leading… Show more - Bring prototype application up to standard to enable release of product for sale. - Improve styling and look of application. - Refactor code to apply standards and best practise. - Design and create new features for the product. - Bring version of Angular up to date and enable quality switches to improve code quality. - Create proof of concept applications in tight time schedule - Contribute to the backend API written using C# .NET Core Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands deliver better CX with less effort, cost, time, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, and production monitoring – ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale. Show less - Bring prototype application up to standard to enable release of product for sale. - Improve styling and look of application. - Refactor code to apply standards and best practise. - Design and create new features for the product. - Bring version of Angular up to date and enable quality switches to improve code quality. - Create proof of concept applications in tight time schedule - Contribute to the backend API written using C# .NET Core Cyara is the world’s leading… Show more - Bring prototype application up to standard to enable release of product for sale. - Improve styling and look of application. - Refactor code to apply standards and best practise. - Design and create new features for the product. - Bring version of Angular up to date and enable quality switches to improve code quality. - Create proof of concept applications in tight time schedule - Contribute to the backend API written using C# .NET Core Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands deliver better CX with less effort, cost, time, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, and production monitoring – ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale. Show less



Frontier Software

• United Kingdom
• Software Development
• 300 - 400 Employee

• Team Leader / Senior Developer

  • Nov 2017 - Aug 2021

  - Leading team creating an Angular 12 / .NET Core / EF Core application. - Work on Angular component library providing shared components hosted in private NPM repository on Azure DevOps - Microservices using Ocelot gateway, Mass Transit and Rabbit MQ. - Facilitate the Scrum ceremonies: Daily Stand Up, Showcase and Retrospective, Sprint Planning, Backlog Refinement - Support team in the role of servant leader ensuring they have what they need to complete their roles - Liaise with… Show more - Leading team creating an Angular 12 / .NET Core / EF Core application. - Work on Angular component library providing shared components hosted in private NPM repository on Azure DevOps - Microservices using Ocelot gateway, Mass Transit and Rabbit MQ. - Facilitate the Scrum ceremonies: Daily Stand Up, Showcase and Retrospective, Sprint Planning, Backlog Refinement - Support team in the role of servant leader ensuring they have what they need to complete their roles - Liaise with key stakeholders on future development and project progress in conjunction with the Product Owner

• Team Leader / Senior Developer

  • Sep 2011 - Nov 2017

  - Develop software in Angular and AngularJS, JavaScript, HTML, CSS, C# and SQL to deliver features - Create and manage Product Backlog - Create release plan - Design key features - Facilitate design meetings - Manage Team - Liaise with key stakeholders on future development and project progress - Manage the release process and the delivery of features - Protect team to allow them the best opportunity to complete development - Organise product training

• Research Project Leader / Developer

  • Oct 2010 - Sep 2011

  Design and develop prototype of Frontier Software's dashboard system. Manage small team and liaise with 3rd party software vendor based in the UK. Run project ensuring regular meetings and all stakeholders informed of project status.

• Research Developer

  • Sep 2003 - Oct 2010

  Delphi developer. Research and design solutions to business problems posed by senior management and the board. Specialising in OO development and agile development processes. Also develop processes to ensure ISO 9001 compliance.



Nissan Motor Corporation

• Japan
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Project Leader - Dealer Systems

  • Jun 1999 - Sep 2003

  Designed, developed, maintained and supported several iterations of Nissan dealer network software. Manage small team. Oversaw the move from private X25 based dealer network to dealer network supported over the Internet. Using C, C++, Delphi and Lotus Notes Domino servers. X.25 and TCP/IP communications. Both software development and network hardware configuration.

• Systems Analyst

  • Jul 1996 - Jul 1999

  Design and develop Dealer system for Nissan Motor Co. Developed in C using X.25 communications. Design and develop Dealer System for Nissan Finance. SQL Windows/Gupta development of small systems to assist staff in everyday tasks.

• Analyst Programmer

  • Sep 1994 - Jul 1996

  Systems development in COBOL and Adabas/Natural on IBM System/390 mainframe MVS operating system. JCL development. Warranty systems.

• Programmer

  • Mar 1990 - Sep 1994

  Systems development in COBOL and Adabas/Natural on IBM System/390 mainframe MVS operating system. JCL development. Warranty systems.

• Trainee Programmer

  • Mar 1989 - Mar 1990

  Systems development in COBOL and Adabas/Natural on IBM System/390 mainframe MVS operating system. JCL development.