Experience

Utopia Global IT Solutions

• United Kingdom
• Information Services
• 1 - 100 Employee

• Director

  • Oct 2022 - Present

  Utopia is a trusted, independently owned IT solutions company that deliver approved multi-vendor break-fix maintenance, a range of professional IT services and tech resource for server, storage and network environments. With our partner programme we are able to cover over 160 countries in delivering premium services under SLAs, minimising downtime for all environments. Our ServiceDesk runs 24/7 enabling you to have the best of breed experience for both you and you customers. Services Include: - Hardware Break/Fix Engineering Resource (ad-hoc, scheduled, T&M, FTEs) Professional Services (ITAD, IMAC, Decoms) Ekahau Wireless Surveys For more information, please visit the website www.utopia-its.com or email me on sales@utopia-its.com Show less



Servicedek Ltd

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Account Director

  • Nov 2021 - Nov 2022

  Servicedek Limited is founded on the basis its possible to "Do good whilst doing well". Something that's at odds with some of the EBITDA driven entities consolidating this sector. Our promise is to deliver Certainty. An unrivaled knowledge of multi vendor delivery capabilities throughout the globe enable us to cover most international locations. * Break Fix Support with individually and locally spared bulletproof contracts. * Skilled Emergency, FTEs and Project Engineering Technicians on-demand. * Geo-Specialist throughout Latin American, Central Asia, Russia, Middle East and Japan. * 24 x 7 Technical Support and Service Desk * Cross Border Connectivity Solutions * Cloud Services and Datacenter Management * Forward Stocking and Logistics Show less



Procurri

• Singapore
• IT Services and IT Consulting
• 200 - 300 Employee

• Senior Account Director

  • Nov 2020 - Aug 2021

  Procurri is the only 100% channel focused company in our space that focuses exclusively on partnering with the channel (VAR, MSP, CSP, SI, OEM, etc.) to deliver lifecycle solutions they cannot typically get from the traditional IT channel. Procurri's solutions can save organizations significant OPEX/CAPEX dollars that can then be spent on new IT initiatives with our partners. Our commitment to the channel is what sets us apart from other resellers, building trust and long-term relationships with partners. Show less



Orion 247

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Account Director

  • Feb 2019 - Nov 2020

  Orion Global Managed Services are specialists in global IT services and resourcing. We provide a simple single point of contact solution with 24×7 access to 6000+ IT engineers in over 150 countries worldwide. Orion Global Managed Services are specialists in global IT services and resourcing. We provide a simple single point of contact solution with 24×7 access to 6000+ IT engineers in over 150 countries worldwide.



Barstone Group

• Senior Account Manager

  • Jul 2017 - Feb 2019

  Part of the Barstone Group, offering Data, Network, Security, Engineering, Support and Maintenance Services. Prodec Networks is one of the UK's leading providers of technology solutions and services, and works with thousands of customers to offer complete, robust IT services for businesses of all sizes and sectors. Customer satisfaction is at the heart of Prodec’s success, with the ability to deliver bespoke IT and network solutions at an affordable price. With over 15 years of experience, it’s no wonder why many of the UK’s leading businesses trust Prodec Networks to design, implement and support their IT networks. Prodec's well designed, reliable and secure managed network solutions are vital to ensure the success of businesses across the UK. By working alongside you to remove the pressures of managing your networks, a solution from Prodec Networks enables you to focus on your core business. Prodec holds valuable partnerships with a number of leading industry vendors that offer a variety of unique services. This ensures the correct and most advanced solutions can be designed and implemented to suit the individual needs of you as customer, no matter what your challenges may be. Show less



Systems Maintenance Services

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• External Account Manager

  • Jan 2015 - Jul 2017

  External Account Manager for System Maintenance Services, specifically developing accounts and account management, maintenance sales and spreading the SMS message of excellent service coupled with long term value to our customers. Systems Maintenance Services (SMS) offers an adaptive suite of managed IT asset lifecycle support services developed to meet the unique requirements of an organisations’ evolving IT infrastructure. Cost effective IT hardware maintenance and support tailored to your exact requirements: - Competitively priced IT hardware maintenance and support services - Increased control of capital equipment expenses and a greater ROI from IT asset lifecycle extensions well beyond the OEM’s End-of-Life (EoL)/End-of-Service-Life (EoSL) declaration - Tailored SLAs that allow optimisation of response and repair requirements for each IT asset - Enhanced service contract, service incident and IT asset management via a proprietary online SMS Supportal. IT Support services that help your business meet its goals: - Reducing overall IT support costs - Reducing overhead expenses - Reducing capital equipment expenses - Reducing operational risks - Improving overall productivity - Improving data centre manageability - Improving data centre workflow processes - Improving IT asset oversight and management. A locally global service model that is flexible and accommodating: - Global service availability 90+ SMS-owned and operated service centres worldwide - 600+ highly trained, full-time Field Engineers located worldwide - Level 3 & 4 global technical support via 60+ member Central Engineering Team europe.sysmaint.com/about-sms Show less



Prob-Solve Solutions Ltd

• Bath, United Kingdom

• Internal Account Manager

  • Jun 2011 - Jul 2017

  Prob-Solve Solutions is a trusted, independent advisor, offering technology, business consultancy and solutions from all the leading IT vendors including EMC, Sun Microsystems, NetApp, IBM, HP, Cisco Systems, VMware and Oracle. We also have a highly skilled services team, offering up to 24/7 2hr onsite support with guaranteed fix times for all your HP, Dell, IBM and Sun Servers, Storage (SAN and NAS) and Data Comms equipment at substantially lower costs than vendor support packages. We have our own team of fully accredited engineers and various spares hubs throughout the UK. We have been maintaining server infrastructures for over 11 years now, so we are ideally positioned and established to cover your business critical hardware. Show less