Program Manager of Delivery Excellence

• Sep 2022 - Present

Executive Assistant to the Chairperson/CEO

• Jun 2022 - Present

Corporate Planner

• Apr 2019 - Apr 2022

* Strategy Development: Got involved in the company’s strategy development and planning, lean operation process, participated in the supplier inspection process, improving the cross-departmental collaboration process continuously. * Product Management: Manage coffee supply chain, arrange coffee product production plan according to sales plan and operational data. * Assisting CFO in managing and consolidating business status and user engagement metrics for CEO and Board of Directors. * Reported to CEO and assisted in fundraising ventures. Show less

Marketing Director

• Jan 2020 - Feb 2021

* Responsible for Marketing dept., and directly led 7 members in Vietnam (Business travel and remote management) * KOL Management: Connecting and building a relationship with 1000+ influencers and live hosts in Vietnam for referral marketing and/or sponsorship that help promote merchandises from Taiwanese merchants. * Affiliate Marketing: Developing media partner network on Facebook and Instagram in Vietnam and conducting strategic planning for client's media exposure and engagement in Vietnam. * Performance Marketing: Supervising paid channels (Facebook & Google) to maximize the effectiveness of spending. Show less

COO

• Nov 2018 - Mar 2019

• Project Management: Define specs, timeline, and user flow of 3 projects (crypto games and payment dApp) to fit the business purpose related to entertainment scenario. • Strategic Partnership: Developed a partnership with 10+ partners in the Taiwan blockchain eco-system and collaborated with ACCUPASS to support using SELF to pay to attend events. • Marketing Strategy: Initiated regular online marketing strategies to build up a community that created 45,000+ users and 9,000+ subscribers of WeChat Official Account in China. • Reported to CEO and assisted in fundraising ventures. • Hold 5+ offline events to promote the use of SELF TOKEN to approach 1,000+ users. • TEDxTainan Talks in 2018: http://bit.ly/2T35XQb - Dedicating in the adoption of new technology using science fiction movies as examples to explain how blockchain technology may evolve over the next ten years that create a new lifestyle. Show less

Greater China COO

• Mar 2018 - Nov 2018

• Responsible for Operation dept. and Data Solution dept., and directly led 8 members.• As a representative to participate in Microsoft Accelerator Beijing Program for three months. (admission rate 1.89% of 1,000+ enterprise in China)• Developed the local team, dealt with 10+ investors, built partnerships, and set up the subsidiary in Beijing.• Key Account Management: Conducted 3 PoCs with key clients to generate 3M revenue.• Human Resource Management: Recruited 15+ members, Tracked KPI of 20+ members quarterly, Planned 30+ internal activities.• Reported to CEO and assisted in fundraising ventures. Show less

Associate General Manager

• Jul 2017 - Mar 2018

• Contributed experience of 5+ projects to develop an automated AI/ML Platform with team.• Human Resource Management: Recruited 8+ members, Tracked KPI of 15+ members quarterly, Planned 10+ internal activities (internal training, team building, product launch, annual meeting, year-end party, etc.)• Anticipated needs from the team and identifying opportunities to create 5+ processes and systems to streamline office flow. • Managed CEO’s workflow, priorities, special projects, and proactively identified ways to improve efficiency. Show less

Project Manager

• May 2016 - Jul 2017

• Conducted 5+ Data Science PoCs with top tier clients (Softbank, Canon, Honda, etc.) to generate 6M revenue.

Data Science Intern

• Nov 2015 - May 2016

• Involved in Softbank Innovation Program (2016 1st Round Winner, global admission rate 4.62%) and accounted for 2 Data Science PoCs.

Marketing Communications Intern

• Jun 2015 - Nov 2015

* Account Management: Developing and executing an effective integrated marketing communication plan mainly for 5+ clients as Gogoro, Hotels.com, DHL, Ford, and Hyatt. * Partnership Management: Working with sponsors and media partners to make sure agreed barter deals were well accomplished. * Content Marketing: Reviewing and proofreading every single social post and PR article promoting platforms and made the necessary corrections before publishing. * Event Planning: Involving in 10+ creating idea concepts, developing proposals, and detailed event plans according to clients’ briefing. Show less

Brand Management Intern

• Jul 2014 - Dec 2014

• Social Marketing: Increased 500+ subscription of the Facebook page in 3 months. • Content Marketing: Reviewing and proofreading every single social post and PR article promoting for platforms and made the necessary corrections before publishing. • Branding: Developing Brand Guideline Adaptation for online channels and POSM. • Event Planning: Involving in creating idea concepts, preparing 5+ company events: annual meeting, team building, family day, press conference, etc. • Website Management: Managing official website and responsible for editing a column for the general audience to learn 50+ technical terms in ICT industry. Show less

Back-End Web Developer Intern

• Jul 2013 - Dec 2013