Sam Chen
Sales Specialist at FSP Technology Inc.- Claim this Profile
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Bio
Experience
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FSP Technology Inc.
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Taiwan
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Appliances, Electrical, and Electronics Manufacturing
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100 - 200 Employee
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Sales Specialist
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Mar 2023 - Present
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HEXAPALS CO., LTD
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台灣 臺南市
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Sales Representative
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Jan 2021 - Jan 2023
Sales Representative, HEXAPALS CO ., LTD 1. Existing Client Maintenance a. Abnormal Elimination: apply suitable solutions for the defect of the product by integrating company and customer resources to analyze abnormalities. b. Negotiation and Quotation: responsible for product quotations and client negotiations based on the frequently fluctuating price of plastic materials. c. Customer Complaint Mediation: resolve customer complaints and provide timely service to increase customer reliance. 2. Sales Development a. New Product Development: switching over competitor's products stably used by clients to ours and grasping the opportunities of quotation when clients would like to develop new products. b. Cold Calling: Integrate existing customer resources to find the key point of contact and analyze past sales data and reasons for non-contracts according to different product and plan strategies. 3. Market research a. Information Collection: Integrate the industrial information from upstream and downstream manufacturers, conduct SWOT analysis, and implement sales strategies。 b. Product Marketing: planning proposals for new products launched by suppliers, introducing product information to clients, and sharing future developing trends of the industry. Show less
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YMT Co., Ltd.
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台灣 桃園市
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Sales Supporting and Technical Service Engineer
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Apr 2019 - Apr 2020
1. Handle technical issues related to product applications proposed by clients, and provide clients with technical support services. 2. Assist in developing new products, testing new products, and fixing technical problems before the new products are launched. 3. Install equipment, and deal with software problems. 4. Handle customer complaints about defective products, and provide after-sales service. 5. Collect the market information from clients, and report to sales manager for strategy planning. Show less
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Education
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中原大學
Bachelor of Arts - BA, Applied Linguistics and Languages Studys