Experience

CASPER & GAMBINI LTD

• Dbayeh, Mount Lebanon, Lebanon

• supervisor

  • Apr 2018 - Present

  Having the rule of maintaining a high quality of service, problem solving, schedule controller, handling the staff rotation sections, handling the floor maintenance issues, apply the food safety procedures towards the guests and the BOH, managing the communications between the BOH and the FOH in a professional way, handling all the opening and closing procedures, supervising all the trainers and follow up with them step by step with the new commers, implement and Enhance a challenging competition’s regarding the floor staff to increase the spirit of confidence and train them so they can become goal seekers, cash drawer handler, bar and floor inventory handler, and handling the one on one meetings with all FOH staff to enhance and recap all the standards and rules and especially the performance level Show less



Ministry of Food sal (Classic Burger Joint)

• Lebanon

• teamleader

  • Apr 2017 - Mar 2018

  I oversaw managing all the FOH duties and checklists, managing the store orders, training new employees following the standards and regulations of the company and handling all cashiering duties. I oversaw managing all the FOH duties and checklists, managing the store orders, training new employees following the standards and regulations of the company and handling all cashiering duties.



Roadster Diner

• Lebanon

• waiter/trainer/promoted team leader

  • Jul 2015 - Apr 2017

  In charge of checking all utilities (gas, water tank, cleaning materials, BIB gas machine); Training other team members according to the established policies and procedures of the company; Achieving high quality of guest service; Applying problem solving skills, handling all cashiering duties and following up with all the FIFO and expiry label in the bar operation to serve high quality In charge of checking all utilities (gas, water tank, cleaning materials, BIB gas machine); Training other team members according to the established policies and procedures of the company; Achieving high quality of guest service; Applying problem solving skills, handling all cashiering duties and following up with all the FIFO and expiry label in the bar operation to serve high quality