Experience

Synapse

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Senior Account Manager

  • Oct 2022 - Present

  Synapse International is driven by a passion for making connections that truly matter. Leveraging cutting-edge AI technology, we redefine the recruitment process, identifying top talent regardless of industry and location. Our advanced tech capabilities and customer-centric approach have fueled our consistent growth and established us as a trusted partner to our clients. Synapse International is driven by a passion for making connections that truly matter. Leveraging cutting-edge AI technology, we redefine the recruitment process, identifying top talent regardless of industry and location. Our advanced tech capabilities and customer-centric approach have fueled our consistent growth and established us as a trusted partner to our clients.



peoplepath.io

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Senior Executive Delivery Partner Peoplepath

  • Oct 2020 - Sep 2022

  • Some of my clients: Doordash, Deloitte, Crusoe Energy, Prelude, Medidata, Aeva, Agora, and Fernish. • Led 5-9 teams of up to 7 people each on Career development, KPIs, and training. • Some of my clients: Doordash, Deloitte, Crusoe Energy, Prelude, Medidata, Aeva, Agora, and Fernish. • Led 5-9 teams of up to 7 people each on Career development, KPIs, and training.



Cielo Talent

• United States
• Human Resources Services
• 700 & Above Employee

• Senior Recruiter

  • Jul 2017 - Sep 2020

  • Some of my clients: Grifols, Sanofi, Quest Diagnostics • Utilize innovative sourcing techniques and technology to acquire healthcare professionals • Conduct detailed job scope conversations with healthcare hiring leaders • Screen CVs and conduct professional phone interviews for healthcare positions • Build and maintain a talent pipeline specifically for healthcare roles • Provide timely updates to healthcare candidates on application and interview status • Maintain proactive communication with healthcare hiring managers • Ensure compliance with healthcare regulations and standards • Manage end-to-end recruitment process for healthcare positions and serve as primary liaison with hiring managers • Coordinate new hire paperwork and support onboarding activities for healthcare professionals Show less



La Isla del Sol

• Argentina

• HR Manager

  • Jul 2014 - Jul 2017

  • Interviewing and recruiting new staff • Payroll • Propose innovative ideas to increase market share • Conduct personnel performance appraisals to assess training needs and build career paths • Interviewing and recruiting new staff • Payroll • Propose innovative ideas to increase market share • Conduct personnel performance appraisals to assess training needs and build career paths



Sarasas

• Thailand
• Education Administration Programs
• 1 - 100 Employee

• English Second Language Teacher

  • Dec 2011 - Mar 2014

  • Full time kindergarten English teacher for international program • Plan and implement a program for non-English and limited English speaking students • Native language arts and cultural enrichment • Assists teachers with problems with language differences and in identifying resources to deal with language minority cultures • Bilingual lesson planning and curriculum development, Implementing instructional activities that contribute to a climate where students are actively engaged in meaningful learning experiences Show less



inlingua

• Switzerland
• Education Administration Programs
• 700 & Above Employee

• English Second Language Teacher

  • Mar 2011 - Mar 2014

  • Part Time English teacher for all ages and levels • Private and small group classes • Part Time English teacher for all ages and levels • Private and small group classes



Kidspot New Zealand

• New Zealand
• Internet Publishing
• 1 - 100 Employee

• Display Marketing Account Manager

  • Dec 2010 - Jul 2011

  • Responsible of generating new Client Relations • Manage and grow primary accounts • Continuously monitor accounts and promote new service opportunities • Involvement in corporate marketing and PR activities • Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue • Review all major deliverables to ensure quality standards and client expectations are met • Reporting activity directed to the Area Sales Manager, providing regular input on all account activity, including status and call reports on a weekly basis Show less



Syniverse

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Customer Support Manager

  • May 2008 - Nov 2010

  • Responsible for providing the first level of technical support for products and services. • Analyse customer’s problems and issues, including inoperability or inaccessibility of a system, module or function. • Track customer reported problems following ticketing procedures • Ensure timely follow-up and resolution of customer requests following established severity level guidelines • Achieve group objective of resolving all customer request with any additional handoffs • Maintain ongoing communication with internal departments (i.e. - Sales, Marketing, Product Support) to ensure customer satisfaction • Identify and assess departmental/individual training needs and take the necessary steps to keep abreast of products and services as well as enhancements and upgrades • Ensure individual/departmental objectives are met. • Effectively support customer notification process • Complete various administrative activities Show less



Philippine Embassy

• International Affairs
• 1 - 100 Employee

• English assistant

  • Oct 2007 - Mar 2008

  • English Assistant, secretary and translator for all embassy staff • English Assistant, secretary and translator for all embassy staff



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Project Manager Team Lead

  • Feb 2006 - Sep 2007

  • Quality Analyst, Technical Support, Billing and Customer Service Supervisor • Coordinated groups of 20 people • Set action plans in order to meet and exceed previously set goals • Recruitment: Interviews • Trained new hires • Communication, leadership and team work trainings • First point of contact for technical support issues for Staff desktop hardware and applications within the team • Quality Analyst, Technical Support, Billing and Customer Service Supervisor • Coordinated groups of 20 people • Set action plans in order to meet and exceed previously set goals • Recruitment: Interviews • Trained new hires • Communication, leadership and team work trainings • First point of contact for technical support issues for Staff desktop hardware and applications within the team