Experience

Pride Consulting Group

• 1 - 100 Employee

• Project Manager-Intern

  • Aug 2013 - Present

  • Currently, researching options for revitalizing the downtown district in Dade City, Fl. • Balancing the interests of several stakeholders in the community with opposing, and often conflicting, priorities. • Deliverables include a summarized report on each community model and a corresponding presentation for use with government officials and investors. • Mentoring and instructing undergraduate business students • Currently, researching options for revitalizing the downtown district in Dade City, Fl. • Balancing the interests of several stakeholders in the community with opposing, and often conflicting, priorities. • Deliverables include a summarized report on each community model and a corresponding presentation for use with government officials and investors. • Mentoring and instructing undergraduate business students



T-Mobile

• United States
• Telecommunications
• 700 & Above Employee

• Retail Auditor

  • Oct 2010 - Jun 2013

  • Reported audit findings and provided recommendations on increasing internal controls which offered bottom-line oriented solutions to executive level management.• Established a procedure for capturing and securing customers’ IDs by restructuring and administrating a more proficient process. This process led to increased compliance by 15%. • Advisor to multiple levels of retail field management and various business departments regarding retail controls and processes that have been identified as risks or control gaps.

• Retail Sales Training Manager

  • Jun 2006 - Oct 2010

  • Consistently surpassed corporate goals on both key customer service metrics through consistent focus on the customer experience. • Facilitated a Leadership Development class for aspiring managers, which led to several promotions in the Retail Channel