Experience

Buvaho
• United Arab Emirates
• Leasing Residential Real Estate
• 1 - 100 Employee
• Reservation & Operations Manager

  • Oct 2022 - Present


Celebrating Life Bakery

• United Arab Emirates
• Food and Beverage Services
• 1 - 100 Employee

• Sales and marketing executive

  • Sep 2021 - Sep 2022

  • Working with sales team to develop targeted sales strategies • Answering client queries about the product, specifications over chats, messages and emails • Maintaining client relationship (specifically with local Arabs) • Tracking sales data to ensure the company meets sales quotas. • Creating sales reports on daily basis • Contributing to the development of marketing strategies • Conducting marketing research on rival products • Designing and implementing marketing plans for company products • Research & Development on new corporates by connecting to their HR, Admin via LinkedIn, mail or calls. • Make cold calls for new business leads • Planning & overseeing new marketing initiatives. • Keep prospective client database updated Show less



Ambe Prosearch Consultancy Services

• United Arab Emirates
• Staffing and Recruiting
• 1 - 100 Employee

• Business Development Executive

  • Sep 2019 - Aug 2021

  • Research & Development on new companies, to find out the new projects, to contact there HR Head, concern Recruitment Head, Research and identify new market opportunities • Preparing job descriptions for all the positions and posting them on LinkedIn. • Make cold calls for new business leads • Handle Existing, prospect clients from MENA region, GCC as well as Korean clients. • Building business relationships with current and potential clients • Approaching new Clients for tie up with company via reference, calls, social media and LinkedIn • Planning & overseeing new marketing initiatives. • Handling all agreements terms and conditions • Keep prospective client database updated. Build contacts with potential clients to create new business opportunities • Arrange meetings for senior management with prospective clients • Maintain all records in CRM called Salesforce. • Handling entire Salesforce systems. • Creating and maintaining a list/database of prospect clients; maintaining a database (Salesforce, CRM, Excel, etc.) of prospective client information • Broadcasting mails to existing and targeted clients via Mailchimp • Conducted Research and development on new upcoming projects • Developing clients for various projects in Middle East in Construction, Hospitality, Oil & Gas, Petrochemicals, Power and EPC, Food Industry Management sectors for recruitment and staffing services. • Working closely with top managements in office Show less



Clear Rock DMCC

• Admin cum Public Relation Officer (PRO)

  • Nov 2018 - Apr 2019

  • To provide the team with professional support for all government authorities & document processing with the ministries in the UAE. • Handling all the legal procedures for formation of company in DMCC. • Getting information from Government authorities on rules changed or rules updated time to time. • Finding the solutions & resolving the critical issues for government compliance. • Updating financial data in databases to ensure that information will be accurate and immediately available when needed. • Updating accounts receivable and issuing invoices. • Maintaining proper files and records so they remain updated and easily accessible. • Handling online company accounts • Providing daily administrative support • Maintaining company database Show less



Ayana Hospitality

• India
• Hospitality
• 1 - 100 Employee

• Reservation Agent at Ayana Hospitality

  • Nov 2016 - Aug 2018

  •Answer phone calls and email requests for reservations, special requests for rooms, and other customer service inquiries. •Handled online travel portals, uploading holiday packages, hotel rates, transfer & Sightseeing on online portals •Quality check each and every content that is being published on the travel portals. •Handled rate disparity •Update and create the availability of rooms, location & layout, booking in reservation CRM. •Co-ordinate for specific Promotion with product, web, project & marketing team. •Provide customers with travel suggestions and information sources, such as guides, directories, brochures, and maps. •Used proper procedures to change or cancel reservations. •Handle customer complaints and problems, such as missing reservations and overbooked rooms, in a courteous manner to maintain customer satisfaction. •Provide detailed information as needed to clients regarding rates, packages and all aspects of the hotels. •Provided information about the resort and surrounding area to clients to answer their questions and enhance their stay. •Assisted clients in booking spa services, adventure packages, rooms, and other services at the hotel. •Monitors advance deposit requirements. •Compilation of Daily, weekly & monthly report from various source of information. •Be well aware of competitor’s online promotions activities etc. •Making arrangement for clients travel program. •Attended trade shows to assist the marketing department in gaining new business and forming relationships with local businesses to increase bookings. Show less



Blanket Hospitality

• India

• Reservation Agent

  • Dec 2013 - Feb 2016

  • Promptly answered reservation inquiries via telephone, emails in a friendly and professional manner. • Analyzed data to determine availability and rates. • Create packages for upcoming promotions. • Handled payment relatedactivities. • Co-ordinate closely with all online travel portals and travel agents. • Handled customer complaints and provided the best solution. • Marketing research • Promptly answered reservation inquiries via telephone, emails in a friendly and professional manner. • Analyzed data to determine availability and rates. • Create packages for upcoming promotions. • Handled payment relatedactivities. • Co-ordinate closely with all online travel portals and travel agents. • Handled customer complaints and provided the best solution. • Marketing research



TABcab

• India
• Travel Arrangements
• 1 - 100 Employee

• Receptionist

  • May 2012 - Jun 2013

  • Handled front office administration. • Greet and welcome guests. • Receive letters, packages etc. and distribute them. • Monitors office supplies and place orders when necessary. • Keep updated records and files. • Preparing Tourist and visitor information • Handled front office administration. • Greet and welcome guests. • Receive letters, packages etc. and distribute them. • Monitors office supplies and place orders when necessary. • Keep updated records and files. • Preparing Tourist and visitor information