Salwa AGLAGAL💫
Senior Program Officer at Africa Business School- Claim this Profile
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Topline Score
Bio
MIRIGUE ABDELHAQ,Eng
It was a real pleasure to work with Salwa. Positive, dynamic, professional & solutions-oriented, she has the ability to understand shortly the challenges & issues in order to deliver value quickly.
Guennoun M.
Extremely efficient and energetic ! I appreciate Salwa's responsiveness and willingness to help any way she can. She succeeded in her role as EDS Administrator thanks to the excelents relationships and good communication with her co-workers and software users. it is always a pleasure working with her. Thanks Salwa and good luck !
MIRIGUE ABDELHAQ,Eng
It was a real pleasure to work with Salwa. Positive, dynamic, professional & solutions-oriented, she has the ability to understand shortly the challenges & issues in order to deliver value quickly.
Guennoun M.
Extremely efficient and energetic ! I appreciate Salwa's responsiveness and willingness to help any way she can. She succeeded in her role as EDS Administrator thanks to the excelents relationships and good communication with her co-workers and software users. it is always a pleasure working with her. Thanks Salwa and good luck !
MIRIGUE ABDELHAQ,Eng
It was a real pleasure to work with Salwa. Positive, dynamic, professional & solutions-oriented, she has the ability to understand shortly the challenges & issues in order to deliver value quickly.
Guennoun M.
Extremely efficient and energetic ! I appreciate Salwa's responsiveness and willingness to help any way she can. She succeeded in her role as EDS Administrator thanks to the excelents relationships and good communication with her co-workers and software users. it is always a pleasure working with her. Thanks Salwa and good luck !
MIRIGUE ABDELHAQ,Eng
It was a real pleasure to work with Salwa. Positive, dynamic, professional & solutions-oriented, she has the ability to understand shortly the challenges & issues in order to deliver value quickly.
Guennoun M.
Extremely efficient and energetic ! I appreciate Salwa's responsiveness and willingness to help any way she can. She succeeded in her role as EDS Administrator thanks to the excelents relationships and good communication with her co-workers and software users. it is always a pleasure working with her. Thanks Salwa and good luck !
Credentials
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Firewalk
Unleash The Power Within (Tony Robbins)Jul, 2023- Oct, 2024 -
Formation des formateurs
Diorh - IRHDec, 2021- Oct, 2024 -
Certified Associate in Project Management (CAPM)®
Project Management InstituteMay, 2021- Oct, 2024 -
ITIL V3
AXELOS Global Best PracticeOct, 2018- Oct, 2024 -
SCRUM MASTER
International Scrum Institute™Jul, 2018- Oct, 2024 -
Disciplined Agile Scrum Master
Project Management InstituteJul, 2023- Oct, 2024
Experience
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UM6P - Africa Business School
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Morocco
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Higher Education
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1 - 100 Employee
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Senior Program Officer
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May 2022 - Present
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JESA Institute
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Non-profit Organizations
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1 - 100 Employee
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Apr 2021 - May 2022
- Gather the client's requirements and make sure to fulfill them- Coordinate with the cost control to estimate the cost of the project- Prepare the technical and commercial training offers- Negotiate with the client- Coordinate & organize the clients' trainings in Morocco and overseas- Coordinate & organize the fresh graduate program with UM6P- Prepare and facilitate the masterclasses- Control the cost of the project and make the necessary actions when required- Follow up with the SMEs on training materials development- Control the training deliverables and review the graphic design- Follow up the invoicing- Conduct different reports (Status report, progress report and final project report)- Develop training contents in JESA Learning Management System- Master and help users to use some popular collaborative platforms- Assist on the animation of projects' workshops Show less
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Jan 2019 - Apr 2021
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JESA S.A
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Morocco
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Construction
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700 & Above Employee
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Project Technology Services Administrator
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Feb 2012 - Dec 2018
- Coordinate the implementation of engineering tools as needed by the projects. -Coordinate with the procurement department and engineering disciplines to purchase/ manage the software licensing. -Provide training for new users. -Train and accompany the new administrators. -Manage user access rights. -Provide user support. -Configure and customize engineering tools according to project needs. -Share best practices with the other Jacobs offices. -Interface with the IT department. Show less
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Dell Technologies
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Sep 2010 - Feb 2012
-Update customer information on the CRM tool (SFDC).-Detect and resolve data anomalies.-Improve the accounts' KPIs (Email, address, contact, employee size…)-Work on the data to insure having reliable information.-Collaborate with the sales to clean their portfolio.
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Feb 2010 - Aug 2010
-Manage the customer needs and claims-Coordinate with different departments (Sales, logistics, finance and factory).
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Education
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2010 - 2011
ENCG Settat
Master's degree, CRM -
2005 - 2010
IAE Toulouse
Master's degree, Strategic Marketing
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