Salvatore Cozzo

Junior Customer Complaint Engineer at Microelettrica Scientifica SpA
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Contact Information
us****@****om
(386) 825-5501
Location
Milan, Lombardy, Italy, IT
Languages
  • Inglese Professional working proficiency
  • Italiano Native or bilingual proficiency
  • Francese Elementary proficiency

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Credentials

  • TOEIC
    Eas Milan
    Nov, 2018
    - Nov, 2024
  • ECDL
    AICA - Associazione Italiana per l'Informatica e il Calcolo Automatico
    Jan, 2014
    - Nov, 2024

Experience

  • Microelettrica Scientifica SpA
    • Appliances, Electrical, and Electronics Manufacturing
    • 100 - 200 Employee
    • Junior Customer Complaint Engineer
      • Dec 2022 - Present

      - Direct interface with external customers - Management of non conformities using problem solving approach - 8D Methodology (problem definition, containment actions, root cause analysis, definition and introduction of corrective action(s) and preventive action(s), lessons learned) - Issue of 8D reports - Knowledge of SAP ERP: SAP QM Module - Direct interface with external customers - Management of non conformities using problem solving approach - 8D Methodology (problem definition, containment actions, root cause analysis, definition and introduction of corrective action(s) and preventive action(s), lessons learned) - Issue of 8D reports - Knowledge of SAP ERP: SAP QM Module

Education

  • Politecnico di Milano
    Master of Science, Materials Engineering and Nanotechnology
    2019 - 2022
  • Politecnico di Milano
    Bachelor's degree, Ingegneria dei Materiali e delle Nanotecnologie
    2016 - 2019
  • IISS "G.G. Adria - G.P. Ballatore"
    High School Diploma, Liceo Scientifico
    2011 - 2016

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