Firm Director

• May 2023 - Present

- Oversee five cross-functional teams and their execution of nine deliverable rounds for across our three clients- Manage the firm’s operations and conducts meetings with directors, staff, mentors and advisors- Represent the agency in high-profile environments in the Chicago business community, university faculty and with clients such as United Airlines, the Chicagoland Chamber of Commerce and Avionos- Oversee all aspects of the creative process from inception to execution and manage a team of 25 members Show less

Creative Copy Coordinator

• Jan 2023 - May 2023

- Worked cross-functionally with public relations and design coordinators to create content around in-person events for clients including United Airlines, the Chicagoland Chamber of Commerce and Avionos- Collaborated with four copywriters to evolve the firm’s public facing website to attract new clients and potential new hires - Implemented edits from the copywriting director, firm director and design team in a fast-paced agency environment - Learn more about Inigo, our clients and the work we do at inigocomm.com/semi-annual-report Show less

Global Management Trainee Intern

• Jun 2023 - Aug 2023

Project Topic - Innovation Strategy for Low-ABV FMWB Pipeline Development - Deliver a strategic recommendation on how to build a winning CPG product (new to world, M&A) offering through the lens of desirability, viability and feasibility - Collaborate with a creative agency to develop concepts, mood boards and packaging mock-ups for experiment testing - Utilize IRI Circana and Numerator to pull data and construct compelling and relevant consumer insights Project Topic - Innovation Strategy for Low-ABV FMWB Pipeline Development - Deliver a strategic recommendation on how to build a winning CPG product (new to world, M&A) offering through the lens of desirability, viability and feasibility - Collaborate with a creative agency to develop concepts, mood boards and packaging mock-ups for experiment testing - Utilize IRI Circana and Numerator to pull data and construct compelling and relevant consumer insights

The Pack Athletics Marketing Intern

• Aug 2021 - May 2023

- Work with a team of interns to generate and develop in-game promotional content with the goal of improving the student game day experience; use of skills in copywriting, brand development, digital analytics, and print design - Assist the marketing team with creating and implementing campaigns to increase student attendance; in the 2021 - 2022 seasons, broke the record for individual game student attendance for Women’s Volleyball (twice), Men’s Basketball, and Women’s Basketball and increased average student attendance by 61% - Manage The Pack social media accounts to promote games and marketing initiatives to target audience and increase engagement; 17.4% increase in followers within 90 days, 174% increase in reach, and 39.1% increase in engagement Show less

President

• Dec 2021 - Dec 2022

- Served as national chapter delegate to the 183rd General Convention as a member of the Committee on Ritual and Code Review, focused on making the language in the fraternity more inclusive to all current and future members- Oversaw all chapter operations in an organization of 35+ members- Supervises and delegated responsibilities to 7 executive board officers- Served as a spokesman and representative to the university community and staff, alumnae, and fraternity members

Recruitment Officer

• Apr 2021 - Dec 2021

Sponsorship Scout

• Apr 2022 - Aug 2022

- Completed an online sponsorship training course that will cover the sports and entertainment industry at large and how-to information on using the SponsorUnited platform - Analyze sponsorship at multiple professional athletics events with a focus on endurance and combat sports - Conducted in-depth research on digital sponsorships through official professional and non-pro team websites as well as their social media - Completed an online sponsorship training course that will cover the sports and entertainment industry at large and how-to information on using the SponsorUnited platform - Analyze sponsorship at multiple professional athletics events with a focus on endurance and combat sports - Conducted in-depth research on digital sponsorships through official professional and non-pro team websites as well as their social media

Personal Shopper

• Oct 2020 - Jan 2022

Used excellent time-management and organizational skills to achieve a 4.88/5 rating, with feedback for displaying "masterful communication" and "an eagle eye for detail". Completed 99% of almost 400 orders on time. Used excellent time-management and organizational skills to achieve a 4.88/5 rating, with feedback for displaying "masterful communication" and "an eagle eye for detail". Completed 99% of almost 400 orders on time.

Manager

• Apr 2017 - Aug 2021

- Set and managed schedules of 40 employees on a weekly basis to give proper coverage to required areas and meet customer service demands - Kept employees operating productively and working on tasks to meet business and customer needs in a time where business underwent a 20% increase in sales - Resolved challenging customer complaints calmly to full satisfaction, promoting brand loyalty and maximizing repeat business. - Set and managed schedules of 40 employees on a weekly basis to give proper coverage to required areas and meet customer service demands - Kept employees operating productively and working on tasks to meet business and customer needs in a time where business underwent a 20% increase in sales - Resolved challenging customer complaints calmly to full satisfaction, promoting brand loyalty and maximizing repeat business.