Experience

Archdiocese for the Military Services, USA

• United States
• Religious Institutions
• 1 - 100 Employee

• Director Of Advancement

  • May 2018 - Present

  Accomplishments:• Improve the corporate culture of the Advancement staff, instrumental in raising team morale and improving staff retention• Re-structured the Office of Advancement to accomplish the following: -Focus on data analytics to make data-driven decisions -Obtain a deeper understanding of donor’s giving habits -Better understand limitations and opportunities through data analysis• Improved Direct Mail through cultivation programs -Created and implemented a program to cultivate new donors -Created and implemented a program to cultivate low to mid-level donors -Implement first-time Donor Report and quarterly Advancement e-Newsletter• Increased overall revenue by 30% since taking over the direct mail program navigating the difficulties created by Covid-19 in 2020 and a world-wide Church scandal in 2018• Lowered expenses by 26% from FY17-FY21• Increased the average revenue of direct mail appeals by 30% Show less

• Associate Director Of Annual Giving

  • Aug 2017 - May 2018

  • Evaluate existing and proposed administrative policies and practices and recommend improvements• Responsible for conceptualizing, drafting and editing segmented renewal solicitations and acquisition appeals• Manage direct mail and e-appeals with vendors from concept to completion, analyzing results and reporting on progress• Coordinate donor prospect research and related reporting to facilitate a pipeline of giving• Responsible for AMS events, including but not limited to: Annual Benefit, Memorial Mass reception, and regional events. • Serve as the Coordinator for Team AMS's participation in the annual Army Ten-MilerAccomplishments• Projects I am involved in saw a 42% revenue increase • Direct Mail revenue has increased by 21% Show less



Roman Catholic Archdiocese of Washington

• United States
• Religious Institutions
• 100 - 200 Employee

• Development Services Supervisor

  • Oct 2015 - Aug 2017

  Development Services Supervisor October 2015 – Present• Coordinate and plan the administrative functions, meetings and events of the Development Secretariat • Evaluate existing and proposed administrative policies and practices and recommend improvements• Manage the administrative portions of the Cardinal’s Appeal, Stewardship Initiatives, and other Foundations and Collections• Coordinate with the Development Secretariat’s outsourced partners for gift processing to update records, track gifts, create management reports, and segment donors for solicitation and stewardship.• Oversee work of program assistant(s) to acknowledge all gifts and • Ensure excellent customer service for donors and Pastors regarding solicitation of donations, payments and pledge adjustments. • Process and track purchases and vendor payments for the department• Prepare monthly and annual financial reports • Develop new strategies to ensure that goal for annual Appeal is reached• Hire, train and develop staff as needed and requested by development directorAccomplishments• Learned 5 different funds/campaigns and 5 different donor software in the first 6 months• Changed the corporate culture of team; raising team morale and focus on core mission• Increased the collection rate for the annual collection two years in a row; 2015 and 2016• Helped close out two multi-million dollar funds – processing $1.5 million in the month of December• Increased the number of donors, pledges and donations received from the 4th mailing in comparison to 2015- 263 more donors, $146,565 pledges and $145,705 in cash than the previous year (2015). • Reduced returned mailed by 85% - lowest it has ever been• Successfully restructured solicitation bumps for mailings• Found over 50,000 new donors that had never been solicited• Successfully implemented two new donor software• Implemented new policies, guidelines and procedures for more efficient and effective recording of donations Show less

• Course Coordinator

  • Apr 2014 - Oct 2015

  • Gather information required for reports of events and classes completed• Coordinate logistical and administrative needs of events or classes related to Faith Foundation Certification• Ensure Access Database is updated with the most recent Faith Foundation participant information• Ensure the accurate completion of coursework documentation • Ensure Faith Foundation host Parishes provide full payment to the Archdiocese of Washington • Process stipend to Faith Foundation instructors and vendors used by Events OfficeAccomplishments• Promoted to a leadership position a year after being hired Show less



UPS

• United States
• Truck Transportation
• 700 & Above Employee

• Supervisor

  • Apr 2007 - Apr 2014

  Management duties July 2007 – April 2014• Manage productivity and efficiency of assigned areas by ensuring the successful implementation of long and short term business goals set by upper management• Execute and implement security and loss prevention procedures • Audit designated work areas for improvement, quality and service compliance • Coach, evaluate and develop current and new employees consisting of teams of eight• Train new hires to ensure successful integration into ongoing operations Accomplishments• Employee of the month (May 2013)• Trained 4 employees who have been promoted to part-time management; 2 were recognized for employee of the month • Increased load efficiency of assigned areas – reducing the amount of hours worked by employees and increasing morale• 1 of 3 employees to be able to manage all areas of UPS inbound/outbound operations Show less

• Loader

  • 2007 - Dec 2010

  Hourly Duties April 2007 – July 2010• Improve efficiency by ensuring that trailers are being filled to maximum capacity and collaborate with co-workers to achieve the expected goal. • Complete given work in allocated amount of time with minimal direction while demonstrating high attention to detail• Help management influence new hire work ethic in order to foster teamwork among co-workers