Salvador López

System Administrator at Eat.Drink.Sleep (EDS) Hospitality Group
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Contact Information
us****@****om
(386) 825-5501
Location
MX
Languages
  • English Full professional proficiency
  • Spanish Native or bilingual proficiency

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Credentials

  • Cybersecurity Awareness Training and Phishing Simulations
    Microsoft
    Nov, 2020
    - Oct, 2024
  • Microsoft - Active Directory Fundamentals
    Microsoft
    May, 2020
    - Oct, 2024
  • Murcia University Certificate - Entrepreneurship the mobile app area
    Universidad de Murcia
    Jun, 2018
    - Oct, 2024
  • Microsoft Virtual Academy Certificate - Networking Fundamentals
    Microsoft
    Jun, 2015
    - Oct, 2024

Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • System Administrator
      • Nov 2021 - Present

      -Configure and troubleshoot DHCP, DNS, AD, WSUS, WDS, IIS. -Maintained network security using group policy and firewalls. -Monitored and adjusted Meraki network settings and configurations. -Install, configure and upgrade routers, switches and APs. -Maintain and troubleshoot server hardware and software. -Automate processes using PowerShell to increase efficiency. -Active Directory Usage. -Microsoft Exchange Usage. -Microsoft Office 365 Knowledge. -Virtual Machines Creation.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Support Engineer 2
      • Apr 2021 - Dec 2021

      • Provide firsthand support to any user that need it. • System Logs knowledge for troubleshooting. • Handling and providing server maintenance. • Tape Libraries issue diagnostic and troubleshooting. • Microsoft OS & Office Support. • Updating Information on network administration tool Active Directory (AD) items. • Technical support and faulty hardware replacement. • Documentation of fixes to undocumented issues to ensure a better response time. • Provide firsthand support to any user that need it. • System Logs knowledge for troubleshooting. • Handling and providing server maintenance. • Tape Libraries issue diagnostic and troubleshooting. • Microsoft OS & Office Support. • Updating Information on network administration tool Active Directory (AD) items. • Technical support and faulty hardware replacement. • Documentation of fixes to undocumented issues to ensure a better response time.

    • France
    • Packaging and Containers Manufacturing
    • 1 - 100 Employee
    • IT Specialist
      • Jan 2020 - Apr 2021

      • Provide firsthand support to any user that need it.• Microsoft OS & Office support.• Provide technical assistance to all associates within the company either remote or onsite.• Supporting all types of hardware, when is manufacturing IT related issues.• Work with consoles such as Active Directory, MS Teams, Service Now.• Provide all the necessary tools for the 1st day of a New-Hire since computer to Cube Set up.• Assisting on any problem related to IT.• Help users to resolve issues with computer hardware or software.

    • Intern
      • Jun 2019 - Jan 2020

      • Provide firsthand support to any user that need it.• Microsoft OS & Office support.• Provide technical assistance to all associates within the company either remote or onsite.• Supporting all types of hardware, when is manufacturing IT related issues.• Work with consoles such as Active Directory, MS Teams, Service Now.• Provide all the necessary tools for the 1st day of a New-Hire since computer to Cube Set up.• Assisting on any problem related to IT.• Help users to resolve issues with computer hardware or software.

Education

  • Instituto Tecnológico de Tijuana
    Information and Communication Technologies Engineering
    2013 - 2017

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