Experience

Visum Ventures

• Philippines
• Food and Beverage Services
• 1 - 100 Employee

• Information Technology Support Analyst

  • May 2022 - Present

   Installing and configuring computer systems  Diagnosing and solving hardware/software faults  Logging customer/employee queries  Analyzing call logs to spot trends and underlying issues  Installing and configuring computer systems  Diagnosing and solving hardware/software faults  Logging customer/employee queries  Analyzing call logs to spot trends and underlying issues



Iturm Information Technology Solution

• Technical Support Manager

  • Oct 2015 - Mar 2023

   Installing and configuring computer systems  Diagnosing and solving hardware/software faults  Logging customer/employee queries  Analyzing call logs to spot trends and underlying issues  Installing and configuring computer systems  Diagnosing and solving hardware/software faults  Logging customer/employee queries  Analyzing call logs to spot trends and underlying issues



Wise Balkan Inc.

• I.T Support Officer

  • Jun 2020 - Mar 2022

  Installing and configuring computer systems Diagnosing and solving hardware/software faults Logging customer/employee queries Analyzing call logs to spot trends and underlying issues Installing and configuring computer systems Diagnosing and solving hardware/software faults Logging customer/employee queries Analyzing call logs to spot trends and underlying issues



Tills N Labels

• Philippines
• Software Development
• 1 - 100 Employee

• Project Consultant Support & Services

  • Feb 2014 - Dec 2015

   Installing and configuring computer systems  Diagnosing and solving hardware/software faults  Logging customer/employee queries  Analyzing call logs to spot trends and underlying issues  Installing and configuring computer systems  Diagnosing and solving hardware/software faults  Logging customer/employee queries  Analyzing call logs to spot trends and underlying issues


Pancake House Group
• Philippines
• Food and Beverage Services
• 100 - 200 Employee
• Management Information System

  • Oct 2009 - Mar 2013


Pancake House Inc.

• United States
• Food and Beverage Services

• Management Information System

  • Jun 2007 - Mar 2013

   Installing and configuring computer systems  Diagnosing and solving hardware/software faults  Logging customer/employee queries  Analyzing call logs to spot trends and underlying issues  Installing and configuring computer systems  Diagnosing and solving hardware/software faults  Logging customer/employee queries  Analyzing call logs to spot trends and underlying issues