Experience

Randstad Sourceright

• Netherlands
• Human Resources Services
• 700 & Above Employee

• Assistant Manager (MSP/VMS)

  • May 2021 - Present

  • Developing client relationships to understand business footprint and skill set requirements. • Qualifying job specifications with client to ensure accuracy prior to distribution to supplier Partners.. • Ensure timely fulfilment of contingent workforce requirement through the MSP. • Screening candidate resumes. • Facilitating interviewing process and ensuring appropriate onboarding is completed. • Negotiating Bill Rates. • Managing Issues and escalations. • Resolving issues and foster strong supplier relationships through effective and innovative supplier management • Continually developing subject matter expertise in field of specialty. Remain current on competition, technology pricing trends and industry practices. Show less



Collabera

• United States
• Information Technology & Services
• 700 & Above Employee

• • Jul 2019 - May 2021

  • Managing a team associated with one onsite stakeholder• Drafting and recommending business proposals• Sharing feedback on Onsite performance• Escalate issues and challenges with support teams• Updating Attendance for the team• Manage Office Hygiene of reportees• HR Related Activities• Conducting Interviews• Performance Management• Driving regular performance matrix• Coaching and tracking performance during PEP• Monthly Review for the team• Managing stakeholder complaints and escalations• Client SLA Management• Account based trainings to enhance performance• First Point of escalation for team• Certified Internal Auditor for Collabera ISO Certification.• Working with the HR Dashboard & reporting tools for analyzing progress & determining/implementing best performance practices for the team.• Investigate & resolve conflicts. Also guide other associates with action plan for conflict resolution improving their productivity. Internal team health check meetings, mentoring, KRA discussions, appraisals. Interviewing and Hiring candidates that align with the core cultural values of the team.• Tracking all open cases end to end to ensure improved timelines on resolution & productivity. Also work within the framework to minimize conflict.• Build and maintain positive relationship with existing business consultants Performed end to end Sales activities (Requirement qualification, Candidates Closing, Negotiation, Heads up for new requirements, Candidate on-boarding tracking).• Consistently achieved our Company-wide Attrition Improvement target of 20%. Automation of reports and daily tasks to increase team productivity.• Formulated strategies which helped decrease $500,000 annually with the help of process automation and AI. Show less

• • May 2017 - Jun 2019



Indian Institute of Hotel management & Culinary Arts

• Hyderabad Area, India

• Faculty Member

  • Jun 2014 - Apr 2017



Marriott Hotels

• United States
• Hospitality
• 700 & Above Employee

• Culinary associate

  • Oct 2011 - Dec 2012