Experience

Carlson Analytics Lab

• United States
• Information Services
• 1 - 100 Employee

• Student Analytics Consultant

  • Jul 2022 - Present

  Sentiment analysis of audio files for a Cloud Contact Center Solutions (Python, Jira) • Upgraded agent performance evaluation with the development of an audio-based Sentiment Analysis model for emotion detection in call center conversations. • Created two custom indexes to evaluate call quality standards by researching acoustic and linguistic cues for emotions. • Modified and implemented several pre-existing emotion classification machine learning models including transfer learning models to detect politeness and frustration from 20K audio clips of calls made to BPO call centers. Causal impact analysis for a Leading Educational Testing Company (Python, SQL, and Tableau) • Projected 12% boost in average candidate performance, providing recommendations to revamp exam preparation material and resource allocation strategies in underperforming regions. • Crafted an interactive dashboard to visualize variation in test scores among different jurisdictions across 8 KPIs. • Used propensity score matching to assess the causal impact of study resources on student test performance. Resource allocation for Second Harvest Heartland (Python, R and SQL) • Forecasted 20% rise in donations via A/B testing - amounting to $50,000 by creating a targeted fundraising campaign through data analysis of donor databases to identify their charitable tendencies. • Determined most impactful media channels on donations accounting for external factors using linear regression. • Pitched targeted recommendations to stakeholders on resource utilization and increasing donations. Show less



ACH Management Consultants

• India
• Human Resources Services
• 1 - 100 Employee

• Business Analyst

  • Sep 2021 - May 2022

  • Achieved eight-man hours per week in time savings for recruiter engineering a Python script to automate and streamline candidate search and ranking process resulting in higher efficiency and productivity. • Built a scalable SQL database housing a vast repository of 200K+ candidates, enabling quick and accurate data retrieval. • Attained a higher success rate of candidate placement, created effective matching strategies, and recognized top revenue streams by initiating analysis of recruitment data to examine patterns and trends. Show less



Vibha Vogue

• Market Research Analyst

  • Mar 2021 - Jul 2021

  • Collaborated with the store's website admin to catalog Splunk logs to determine user activity such as 'most searched items' that did not yield any results and accordingly increased our product range to meet client demand. • Surveyed people of the South Asian community, to study their experience shopping for Indian apparel in the US. Categorized this data into an SQL database. • Conducted linear regression to find correlations between variables. Applied regression analysis findings to expand categories of products sold to include traditional accessories, footwear, and other culturally prominent items purchased during the religious festival season. • Negotiated deals with clothing designers and sellers from India to make their product line available in our store. Show less



NEWITY

• Russian Federation
• IT Services and IT Consulting
• 1 - 100 Employee

• Verification Specialist

  • Dec 2020 - Feb 2021

  • Calculated overhead costs incurred due to the pandemic on 80 small businesses across the country and payroll costs during this period to ensure maximum loan forgiveness under the Paycheck Protection Program. • Collaborated with these business owners to get their documents for the current period and from previous years in order to justify the amount filed for loan forgiveness. • Reviewed and helped structure over 300 loan applications filed under PPP by small business owners across the United States. Show less



Noveltech Feeds

• India
• Food and Beverage Manufacturing
• 100 - 200 Employee

• Finance Intern

  • May 2019 - Jul 2019

  • Worked with the finance team on the proposed acquisition of a processing plant through backward integration for better realization and improve profitability. • Calculated cash flows for the plant in the following five years at different levels of capacity utilization. • Analyzed historical production data alongside the price fluctuations, production at different capacity utilization and its effect on profitability of parent company. • Used the cash flows to compute the IRR to achieve the plant’s true value for the parent company. Show less

• Risk Analysis Intern

  • May 2018 - Aug 2018

  • Studied viability of new business idea through research of the Indian market. • Conducted a simulation exercise on the target audience to create a report that summarized challenges, possible solutions and the willingness of customers to pay for the services offered. • Computed data collected to offer recommendations for bundling services and their price points. • Studied viability of new business idea through research of the Indian market. • Conducted a simulation exercise on the target audience to create a report that summarized challenges, possible solutions and the willingness of customers to pay for the services offered. • Computed data collected to offer recommendations for bundling services and their price points.



Sales Methods

• United States
• Business Consulting and Services

• Business Analyst Intern

  • May 2017 - Jun 2017

  • Evaluated various potential market segments to find suitable clientele. • Proposed different pricing and working models according the varying needs of the clients. • Made suggestions to the business plan for the following three years • Evaluated various potential market segments to find suitable clientele. • Proposed different pricing and working models according the varying needs of the clients. • Made suggestions to the business plan for the following three years



L'Oréal

• France
• Personal Care Product Manufacturing
• 700 & Above Employee

• Summer Intern

  • Apr 2015 - Jul 2015

  • Contributed to a project that improved campus recruitment of MBA students. • Assessed the decision-making process of student during campus placements and recruitment process followed by company. • Made suggestions to ensure company hires potential candidates that generate an impressive ROI. • Contributed to a project that improved campus recruitment of MBA students. • Assessed the decision-making process of student during campus placements and recruitment process followed by company. • Made suggestions to ensure company hires potential candidates that generate an impressive ROI.