Experience

Bidvest

• Wholesale
• 400 - 500 Employee

• Operations Manager

  • Jul 1993 - Present

  CLIENT SATISFACTION: Develop relationship with client contact person. Manage client’s needs. Follow up on inspection report. Attention to detail. Start up of new contracts. Establish cleaning plan for each building. Number of complaints and follow up on maintenance / incident report book. Feedback to client on complaints. PROFITABILITY: Control of direct expenses. Control of headcounts, temporary staff, overtime and leave pay. SALES REVENUE: New contract leads. Non contractual revenue. Up selling on existing contracts. Retention of contracts. HUMAN RESOURCES: Recruitment. Industrial relations. Manpower development. Register administration. Communication with staff. Performance evaluation (one minute management). Payroll distribution. Payroll queries. Management of Night Managers, Contract Managers, Area Supervisors, Drivers and Cleaners. Adherence to company policy and procedures. DEBTORS: Invoice delivery. Debtor collections. Resolve queries. Show less



HF VERWOERD HOSPITAL

• Pretoria

• Staff Nurse

  • Jan 1986 - Apr 1993