Experience

Arit of Africa

• IT Services and IT Consulting
• 1 - 100 Employee

• Client Service Executive

  • Feb 2021 - Present

  • Cultivating solid relationships with clients through the provision of exceptional after-sales service. • Creating a positive onboarding experience for new clients. • Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings. • Identifying ways to overcome client’s escalations of company services. • Maintaining an accurate record of all existing and potential clients. • Responding to client inquiries in a timely and professional manner. • Involved in monitoring CDD to ensure OTD is 100% for complete client satisfaction. • Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues. • Backup /In-house sales support for Sales Team. Show less



CREDIT DIRECT LIMITED

• Nigeria
• Financial Services
• 400 - 500 Employee

• Customer Service Sales Specialist

  • Dec 2018 - Feb 2021

  • Identify mid segment market dynamics across the region and analyze the share of segment and brand positioning against competition • Create and define business strategy for the existing and new upcoming products and route to market strategy • As per the business plan, craft and implement channel sales strategies to meet monthly sales quota • Manage new and existing channel partners to increase product sales • Build positive working relationship with partners to ensure smooth partner services • Identify, recruit and on-board new channel partners to build business • Coordinate with partners to identify new business opportunities for revenue generation • Developing and maintaining partner and prospective partner relationships • Negotiating contracts and growth plans with current and prospective channel partners • Ability to use leadership and sales acumen to train and develop sales staff • Ability to use analytical skills to analyze Key Performance Indicators to determine the health of a channel partner relationship • Work with partners to conduct product presentations to end users • Provide proposals, quotations and pricing to partners • Analyze sales contracts with respect to legal and financial perspectives • Develop profitable business model based on market trends and competitor activity • Introduce new products and its features to partners • Ensure that partners are up-to-date with product information • Conduct business review with partners and recommend improvements Show less



Zedvance Finance Limited

• Nigeria
• Financial Services
• 200 - 300 Employee

• Sales Consultant

  • Aug 2017 - Oct 2018

  • Drive business growth by discovering new opportunities, clients, and customers • Deliver value by forging new strategic relationships • Ensure future business success by training next generation of sales professionals • Achieving sales targets and quotas for designated accounts • Engage in increasing market awareness for Honeywell International Inc. solution portfolio across Midstream business and develop a robust opportunity pipeline • Maintaining customer relationships conducive to business • Developing and growing the HPS Midstream business • Setting the strategic business plan for various products & solutions to achieve growth • Working with existing Sales team and channel partners to grow the business • Analyzing sales and marketing data to determine further growth opportunities Show less



Swiftmedicals

• Lagos, Nigeria

• Head, Sales and Marketing

  • May 2017 - Jul 2017

  • Identify mid segment market dynamics across the region and analyze the share of segment and brand positioning against competition • Create and define business strategy for the existing and new upcoming products and route to market strategy • As per the business plan, craft and implement channel sales strategies to meet monthly sales quota • Manage new and existing channel partners to increase product sales Build positive working relationship with partners to ensure smooth partner services • Identify, recruit and on-board new channel partners to build business Coordinate with partners to identify new business opportunities for revenue generation • Developing and maintaining partner and prospective partner relationships Building relationships with existing clients in an attempt to increase their current spend. • Driving peak performance and sales success across the organization. Creating, negotiating and closing commercial agreements. • Instrumental in devising and implementing the strategy for meeting sales performance targets. • Identified "bottlenecks" and implemented new and improved processes and policies. • Documented process flows and developed requirements for functional improvements and enhancements to maximize user engagement. • Seek opportunities for business development within the medical sector. • Responsible for heading up expansion in new markets as well as continued expansion among existing clients. Show less



One Finance and Investment Limited

• Lagos, Nigeria

• Business Development Representative

  • Jan 2014 - May 2017

  • Spearheaded expansion and development initiatives in Ikeja. • Led sales forecasting, marketing trend evaluation and segment strategies. • Negotiated prices, terms of sale and service agreements. • Evaluated current service needs and product satisfaction levels with established customers. • Develop new business opportunities by effectively communication product lines to leading international corporations. • Maximize revenues in several programs by implementing creative sales training techniques. • Examined marketing materials with the consumer perspective in mind to increase sales and expand key client base. • Collaborate with account executives to penetrate new accounts, identify potential customers and coordinate product demonstration • Researched clients’ business issues and goals to offer appropriate solutions. Show less



mekanems Nigeria limited

• Abuja, NIgeria

• Sales Excutive

  • Oct 2013 - Dec 2013

  • Preparation of reports • Formulated custom business plans for incoming account managers. • Created alternative business plans to drive sales to target customers. • Developed new business opportunities by effectively communicating product lines to leading international corporations. • Surpassed annual quota by 2%. • Preparation of reports • Formulated custom business plans for incoming account managers. • Created alternative business plans to drive sales to target customers. • Developed new business opportunities by effectively communicating product lines to leading international corporations. • Surpassed annual quota by 2%.